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C.H. Robinson

Account Executive

C.H. Robinson, Collierville, Tennessee, United States, 38017

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Account Executive

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About the role This full‑time role starts in the Spring/Summer of 2026. If you enjoy creating new relationships and thrive in a fast‑paced, entrepreneurial environment, our Capacity Portfolio Representative position might be the perfect fit for you.

As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price.

What We Offer We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic, comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top‑tier training, continuous development, and a supportive team culture that empowers you to excel.

Compensation Competitive base salary, with opportunities to earn monthly bonuses based on stellar performance. Base pay range: $25.48 - $31.25 per hour.

Flexibility Engage with peers in‑office four days a week, with one remote workday per week. This role strikes a balance between teamwork and autonomy.

Responsibilities

Establish and maintain carrier relationships through lead generation, cold calling, and referrals.

Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction.

Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them.

Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency.

Analyze freight market trends, seasonality, and supply‑demand factors to make informed pricing decisions.

Use capacity analysis and internal costing tools to guide buying and negotiating strategies.

Proactively post, negotiate, and secure available capacity to meet customer needs.

Provide outstanding service by addressing carrier issues promptly and implementing effective solutions.

Regularly review and act on carrier feedback to improve service.

Identify and recommend the best payment solutions for each carrier based on their needs.

Assist carriers with cash advances and resolve payable issues to ensure smooth operations.

Collaborate with internal teams on shipment updates, problem resolution, and operational execution.

Maintain accurate transit load visibility and reinforce on‑time pickup and delivery expectations.

Identify root causes of issues and implement solutions to enhance performance.

Qualifications

High School Diploma or GED equivalent.

Preferred

Value a diverse and inclusive work environment.

Hold a Bachelor’s degree from an accredited college or university.

Have experience using customer perspective to guide decisions and actions.

Can persuade, motivate, influence, and negotiate with others.

Display strong decision‑making, multi‑tasking, communication, and interpersonal skills.

Enjoy solution‑driven work by leveraging appropriate tools to evaluate and make recommendations.

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Transportation, Logistics, Supply Chain and Storage and Truck Transportation

Benefits

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short‑Term and Long‑Term Disability

Paid and floating holidays

Flexible Time Off (FTO) for U.S. salaried employees—no accruals and no caps. Paid Time Off (PTO) for all other employees in the U.S. and Canada.

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team‑building opportunities.

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Referrals increase your chances of interviewing at C.H. Robinson by 2x.

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We will review applications on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Dig in to our full list of benefits on OUR CULTURE page.

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