Hawkeye Hotels
Overview
Seeking an experienced, ambitious Catering Sales and Event Manager to join our Team of Hospitality Professionals!
Purpose of the Position:
The primary function is to increase revenues and profits by generating catering sales through aggressive proactive sales efforts. In addition, this role involves working with the hotel sales team to detail banquet event orders to ensure timely information sharing with the operations team. This person will work closely with the operations team to ensure all events are executed as detailed.
ESSENTIAL DUTIES The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections, and written communication. Attend trade shows, community events, and industry meetings against assigned markets. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition, and customers. Ensure all sales agreements and function contracts entered into with clients are communicated to other departments to assure guest satisfaction. Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation, and a passion for sales. In addition to your selling skills, creativity, motivation, and dedication are essential for this position. Maintain a professional image at all times through appearance and dress. Respond quickly to guest requests in a friendly manner, and follow up to ensure guest satisfaction. Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or by phone) and continually promote the property. Maximize the use of all available hotel space to generate food and beverage revenues. Provide accurate and concise information to all departments regarding group needs. These documents include Banquet Event Orders, Resumes, and Internal Communications. Maintain proper documentation of changes and special requests. Manage function details to ensure complete satisfaction and repeat business. Exceed client satisfaction by anticipating problems and needs and delivering high levels of service. Review event bills for accuracy and approve payment. Conduct post-event evaluations to determine how future events could be improved. Responsibilities
Prior Catering Sales experience with a track record of accomplishments is required. Well-rounded experience in hotels, upscale catering halls, and restaurants is necessary. Must possess exceptional customer service skills and a high sense of urgency. Prefer 2 - 4 years of solid Social Sales experience. Experience in Delphi is helpful.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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Purpose of the Position:
The primary function is to increase revenues and profits by generating catering sales through aggressive proactive sales efforts. In addition, this role involves working with the hotel sales team to detail banquet event orders to ensure timely information sharing with the operations team. This person will work closely with the operations team to ensure all events are executed as detailed.
ESSENTIAL DUTIES The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections, and written communication. Attend trade shows, community events, and industry meetings against assigned markets. Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition, and customers. Ensure all sales agreements and function contracts entered into with clients are communicated to other departments to assure guest satisfaction. Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation, and a passion for sales. In addition to your selling skills, creativity, motivation, and dedication are essential for this position. Maintain a professional image at all times through appearance and dress. Respond quickly to guest requests in a friendly manner, and follow up to ensure guest satisfaction. Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or by phone) and continually promote the property. Maximize the use of all available hotel space to generate food and beverage revenues. Provide accurate and concise information to all departments regarding group needs. These documents include Banquet Event Orders, Resumes, and Internal Communications. Maintain proper documentation of changes and special requests. Manage function details to ensure complete satisfaction and repeat business. Exceed client satisfaction by anticipating problems and needs and delivering high levels of service. Review event bills for accuracy and approve payment. Conduct post-event evaluations to determine how future events could be improved. Responsibilities
Prior Catering Sales experience with a track record of accomplishments is required. Well-rounded experience in hotels, upscale catering halls, and restaurants is necessary. Must possess exceptional customer service skills and a high sense of urgency. Prefer 2 - 4 years of solid Social Sales experience. Experience in Delphi is helpful.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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