Crestline Hotels & Resorts
Hotel 24 South
Hotel 24 South is located in the heart of the Staunton historic district. A member of Historic Hotels of America, the stylish and timeless hotel attracts travelers seeking a memorable experience. With 8,500 square feet of meeting space, Hotel 24 South hosts weddings, conferences, reunions, training, and many more leisure and business events. This thriving upscale historic hotel offers an exciting opportunity to be part of a dynamic environment with an experienced team of hospitality professionals. We are currently on the hunt for a
Catering Sales Manager . The ultimate mission of this role is to sell, plan, and execute successful catering events to meet or exceed revenue and profit goals. The Catering Sales Manager will serve as the liaison between the customer and the hotel sales and operations departments, delivering top‑notch customer service and creating repeat business and relationships. This is a phenomenal opportunity to work with a premium independent hotel and Crestline Hotels & Resorts, a company that has continuously been labeled a top hospitality company to work for. At Crestline, we believe in innovative and inclusive approaches driven by enthusiasm, open ideas, and respect. We strive to provide not only excellent service but to achieve excellence in all we do. Overview
The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel. Key Duties & Responsibilities
Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets. Negotiating and finalizing contracts and banquet event orders (BEO) by meeting with and/or telephoning clients. Achieving sales goals. Planning and detailing each event booked. Overseeing the entire function and anticipating (or reacting to) group problems and providing solutions. Preparing specialized reports, as needed. Keeping abreast of budgeted revenue goals and assisting in putting together plans and actions or originating and generating business. Ensuring that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensuring that any other information necessary and/or helpful for successful catering business is submitted to appropriate departments. Representing the company at trade association meetings to promote the property. Communicating directly with Executive Chef, Banquets, and Conference Services regarding all changes to set‑up and final counts. Belonging to associations that influence and aid in continuing education and securing future business. Education And Experience
Must have a high school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales and have extensive knowledge and ability to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Bachelor’s degree preferred. Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, etc. Equal Opportunity Employer
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status. Seniority level
Mid‑Senior level Employment type
Full-time Job function
Sales and Business Development Industry
Hospitality Location: Staunton, VA
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Hotel 24 South is located in the heart of the Staunton historic district. A member of Historic Hotels of America, the stylish and timeless hotel attracts travelers seeking a memorable experience. With 8,500 square feet of meeting space, Hotel 24 South hosts weddings, conferences, reunions, training, and many more leisure and business events. This thriving upscale historic hotel offers an exciting opportunity to be part of a dynamic environment with an experienced team of hospitality professionals. We are currently on the hunt for a
Catering Sales Manager . The ultimate mission of this role is to sell, plan, and execute successful catering events to meet or exceed revenue and profit goals. The Catering Sales Manager will serve as the liaison between the customer and the hotel sales and operations departments, delivering top‑notch customer service and creating repeat business and relationships. This is a phenomenal opportunity to work with a premium independent hotel and Crestline Hotels & Resorts, a company that has continuously been labeled a top hospitality company to work for. At Crestline, we believe in innovative and inclusive approaches driven by enthusiasm, open ideas, and respect. We strive to provide not only excellent service but to achieve excellence in all we do. Overview
The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel. Key Duties & Responsibilities
Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets. Negotiating and finalizing contracts and banquet event orders (BEO) by meeting with and/or telephoning clients. Achieving sales goals. Planning and detailing each event booked. Overseeing the entire function and anticipating (or reacting to) group problems and providing solutions. Preparing specialized reports, as needed. Keeping abreast of budgeted revenue goals and assisting in putting together plans and actions or originating and generating business. Ensuring that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensuring that any other information necessary and/or helpful for successful catering business is submitted to appropriate departments. Representing the company at trade association meetings to promote the property. Communicating directly with Executive Chef, Banquets, and Conference Services regarding all changes to set‑up and final counts. Belonging to associations that influence and aid in continuing education and securing future business. Education And Experience
Must have a high school diploma or GED plus two (2) to five (5) years of experience in hotel and/or conference center sales and have extensive knowledge and ability to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Bachelor’s degree preferred. Must have ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, etc. Equal Opportunity Employer
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status. Seniority level
Mid‑Senior level Employment type
Full-time Job function
Sales and Business Development Industry
Hospitality Location: Staunton, VA
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