Justworks
Join to apply for the
Account Development Executive
role at
Justworks .
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset – our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
This job is interdisciplinary – a mix of strategy, operations, and sales to identify where customers encounter friction in the upsell process, upsell current customers on our products, and improve the customer experience to drive greater revenues per customer. You will become an expert on upselling Justworks’ smaller businesses from Basic to Plus by working with Sales, Customer Success, Underwriting, and Product teams. You will propose and implement new strategies, materials, and processes to increase upsell conversion rates as well as answer and reduce customer questions.
As the department and company grow, we will be incorporating other Justworks products into our upsell catalog so that we can better meet our customers’ needs! This is an excellent opportunity to gain a deep understanding of our sales processes, as well as our operational structure on a highly cross‑functional team.
Your Success Profile
What You Will Work On
Primarily upsell smaller customers
Look for efficiencies in our upsell process and come up with creative ways to scale
Manage an end‑to‑end upsell pipeline and all supporting activities; meet or exceed your quotas
Run pilots and tests to upsell different product lines
Partner with product teams to reduce friction in our upsell process
Propose strategies to improve effectiveness in our upsell process to our smallest customers
Provide expert‑level support to customers around Justworks' continually expanding product and service offerings
Display a high level of professionalism and compassion when working with each account
Explain complicated concepts in simple, user‑friendly terms
Perform other duties as needed based on department and organizational needs
How You Will Do Your Work
As an Account Development Associate, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
Good judgment – evaluate problems, identify patterns, manage risks.
Foundational sales knowledge – prospecting, cold calling, nurturing, presenting, negotiating, closing.
Results‑driven – consistently achieves results, even under difficult circumstances.
Adaptability – adjust approach in response to changes.
Solution‑oriented – find better ways to solve challenges.
All Justworkers focus on aligning their behaviors to our core values known as COGIS: Camaraderie, Openness, Grit, Integrity, Simplicity.
Qualifications
Minimum of 2 years work experience; 1 year client‑facing preferred; ideally knowledgeable in selling to small businesses.
B2B software/SaaS and Salesforce experience is a plus.
Excellent organizational, written, and verbal communication skills.
Strong attention to detail with ability to manage competing priorities.
Team player – resourceful and adaptable.
Proven track record of consistently meeting and exceeding goals.
Self‑starter, driven, acclimates quickly.
Passionate about sales and relationship‑focused customer engagements.
Excellent interpersonal skills – active listening.
Ability to simplify complex topics.
Overachiever and proactive.
Creative solutions in fast‑paced environment.
Enjoy entrepreneurial environments and meaningful opportunities.
This position is paid a base wage plus incentive compensation. Base wage range $90,000.00. Incentive compensation of $163,600.00, inclusive of incentive.
Actual compensation varies based on experience, location.
For more information about Justworks’ Total Reward Philosophy, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity is the norm. We are an equal opportunity employer. We also provide accommodations for disabilities and religious beliefs.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Human Resources Services
#J-18808-Ljbffr
Account Development Executive
role at
Justworks .
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset – our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
This job is interdisciplinary – a mix of strategy, operations, and sales to identify where customers encounter friction in the upsell process, upsell current customers on our products, and improve the customer experience to drive greater revenues per customer. You will become an expert on upselling Justworks’ smaller businesses from Basic to Plus by working with Sales, Customer Success, Underwriting, and Product teams. You will propose and implement new strategies, materials, and processes to increase upsell conversion rates as well as answer and reduce customer questions.
As the department and company grow, we will be incorporating other Justworks products into our upsell catalog so that we can better meet our customers’ needs! This is an excellent opportunity to gain a deep understanding of our sales processes, as well as our operational structure on a highly cross‑functional team.
Your Success Profile
What You Will Work On
Primarily upsell smaller customers
Look for efficiencies in our upsell process and come up with creative ways to scale
Manage an end‑to‑end upsell pipeline and all supporting activities; meet or exceed your quotas
Run pilots and tests to upsell different product lines
Partner with product teams to reduce friction in our upsell process
Propose strategies to improve effectiveness in our upsell process to our smallest customers
Provide expert‑level support to customers around Justworks' continually expanding product and service offerings
Display a high level of professionalism and compassion when working with each account
Explain complicated concepts in simple, user‑friendly terms
Perform other duties as needed based on department and organizational needs
How You Will Do Your Work
As an Account Development Associate, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
Good judgment – evaluate problems, identify patterns, manage risks.
Foundational sales knowledge – prospecting, cold calling, nurturing, presenting, negotiating, closing.
Results‑driven – consistently achieves results, even under difficult circumstances.
Adaptability – adjust approach in response to changes.
Solution‑oriented – find better ways to solve challenges.
All Justworkers focus on aligning their behaviors to our core values known as COGIS: Camaraderie, Openness, Grit, Integrity, Simplicity.
Qualifications
Minimum of 2 years work experience; 1 year client‑facing preferred; ideally knowledgeable in selling to small businesses.
B2B software/SaaS and Salesforce experience is a plus.
Excellent organizational, written, and verbal communication skills.
Strong attention to detail with ability to manage competing priorities.
Team player – resourceful and adaptable.
Proven track record of consistently meeting and exceeding goals.
Self‑starter, driven, acclimates quickly.
Passionate about sales and relationship‑focused customer engagements.
Excellent interpersonal skills – active listening.
Ability to simplify complex topics.
Overachiever and proactive.
Creative solutions in fast‑paced environment.
Enjoy entrepreneurial environments and meaningful opportunities.
This position is paid a base wage plus incentive compensation. Base wage range $90,000.00. Incentive compensation of $163,600.00, inclusive of incentive.
Actual compensation varies based on experience, location.
For more information about Justworks’ Total Reward Philosophy, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity is the norm. We are an equal opportunity employer. We also provide accommodations for disabilities and religious beliefs.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Human Resources Services
#J-18808-Ljbffr