Auctane LLC
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever‑changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
About the role As an Inside Sales Rep, you’ll help drive user adoption of ShipStation for e‑commerce shipping processing and automation. You’ll communicate clearly with prospective users, guide them through the trial process, demonstrate ShipStation’s value, understand their business objectives, and help turn trial users into subscribers. ISRs interact with Sales, Marketing, and Support teams and advocate for customers in product enhancements.
Responsibilities
Assess needs and interests of new trial merchants to determine if they are a good fit for ShipStation.
Work to close deals by overcoming objections and persuading customers to become long‑term customers.
Have a deep understanding of the product and its features so that you can articulate benefits and unique selling points effectively.
Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.
Collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage and improve performance.
Keep detailed records of sales activities, performance metrics, and provide regular reports to your manager on results, trends, and opportunities.
Be proficient in using sales automation tools, CRM software, and other technology platforms to streamline processes and enhance productivity.
Qualifications
Bachelor’s degree in Business or related field of study a plus.
Minimum of 1–2 years of SaaS sales experience as an inside sales representative.
Track record of over‑achieving sales goals.
Tenacity to make high volumes of calls to warm leads — a call‑driven role.
Excellent telephone and interpersonal demeanor.
Strong ability to work cooperatively on a team with other sales representatives.
Effective listening and presentation skills.
Strong organizational, written, and oral communication skills.
Ability to describe products and match their advantages to customer needs.
Industry experience in e‑commerce, transportation, and/or logistics preferred.
Working knowledge of G‑suite, Salesforce, and Salesloft.
Benefits Sales Perks:
Fully Paid Annual International President’s Club Trip (Auctane Employee Plus One)
Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
Auctane Rooftop Happy Hours
Hybrid Work:
All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
Take the reins of your time off with our Flex Time Off policy.
We offer 12 paid holidays for all U.S. employees.
401(k) employer matching program.
Annual merit reviews to recognize and reward your hard work.
Company events and team‑building opportunities.
Attractive office space in central Austin, Texas (free drinks, snacks).
Weekly catered lunches at the office.
Health and wellness benefits: medical, dental, and vision plans.
Fitness center with Tonal Mirrors, Peloton, free weights, etc.
Employee Assistance Program with up to 8 free mental health sessions.
Gym discounts.
Education reimbursement.
Employee Referral Program.
Inclusive, safe work environment.
Equal Opportunity Equal Opportunity Employer. Veterans, Disabled Individuals, and all protected groups are welcome.
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The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
About the role As an Inside Sales Rep, you’ll help drive user adoption of ShipStation for e‑commerce shipping processing and automation. You’ll communicate clearly with prospective users, guide them through the trial process, demonstrate ShipStation’s value, understand their business objectives, and help turn trial users into subscribers. ISRs interact with Sales, Marketing, and Support teams and advocate for customers in product enhancements.
Responsibilities
Assess needs and interests of new trial merchants to determine if they are a good fit for ShipStation.
Work to close deals by overcoming objections and persuading customers to become long‑term customers.
Have a deep understanding of the product and its features so that you can articulate benefits and unique selling points effectively.
Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.
Collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage and improve performance.
Keep detailed records of sales activities, performance metrics, and provide regular reports to your manager on results, trends, and opportunities.
Be proficient in using sales automation tools, CRM software, and other technology platforms to streamline processes and enhance productivity.
Qualifications
Bachelor’s degree in Business or related field of study a plus.
Minimum of 1–2 years of SaaS sales experience as an inside sales representative.
Track record of over‑achieving sales goals.
Tenacity to make high volumes of calls to warm leads — a call‑driven role.
Excellent telephone and interpersonal demeanor.
Strong ability to work cooperatively on a team with other sales representatives.
Effective listening and presentation skills.
Strong organizational, written, and oral communication skills.
Ability to describe products and match their advantages to customer needs.
Industry experience in e‑commerce, transportation, and/or logistics preferred.
Working knowledge of G‑suite, Salesforce, and Salesloft.
Benefits Sales Perks:
Fully Paid Annual International President’s Club Trip (Auctane Employee Plus One)
Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX
Auctane Rooftop Happy Hours
Hybrid Work:
All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
Take the reins of your time off with our Flex Time Off policy.
We offer 12 paid holidays for all U.S. employees.
401(k) employer matching program.
Annual merit reviews to recognize and reward your hard work.
Company events and team‑building opportunities.
Attractive office space in central Austin, Texas (free drinks, snacks).
Weekly catered lunches at the office.
Health and wellness benefits: medical, dental, and vision plans.
Fitness center with Tonal Mirrors, Peloton, free weights, etc.
Employee Assistance Program with up to 8 free mental health sessions.
Gym discounts.
Education reimbursement.
Employee Referral Program.
Inclusive, safe work environment.
Equal Opportunity Equal Opportunity Employer. Veterans, Disabled Individuals, and all protected groups are welcome.
#J-18808-Ljbffr