SHI International Corp.
Commercial Inside Account Executive
SHI International Corp., Charlotte, North Carolina, United States, 28245
Commercial Inside Account Executive
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Commercial Inside Account Executive
role at
SHI International Corp.
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year and are a $15B global provider of IT solutions and services. Our commitment to diversity, continuous professional growth, health & wellness benefits, and world‑class facilities make us a great place to work.
Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. The role involves assisting with IT solutions, managing sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. Strong communication, problem‑solving, and service skills are required to achieve sales targets and ensure a superior customer experience.
Role Description
Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment. \ Address client concerns and make recommendations to help them achieve their objectives.Quote and place orders on customer requests.Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best‑in‑class experience.
Collaborate and co‑sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Behaviors and Competencies
aboration: Willingness to contribute to team tasks.
Communication: Clear communication of ideas.
Consultative Sales: customer needs and provide solutions.
Customer Service: Responsive and courteous assistance.
Flexibility: Adjust to changes in tasks.
Listening: Attentive listening in conversationsli>
Organization: Maintain an organized workspace.
‑Solving: Address and resolve problems.
Prospecting: Understand principles of prospecting.
Self‑Motivation: Take on tasks independently.
Time Management: Prioritize tasks to meet deadlines.
Willingness to Learn: Interest in learning new things.
Skill Level Requirements
Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Other Requirements
Minimum Bachelor’s Degree or equivalent work experience
Minimum 1 year of sales experience in a similar role
10% in‑market travel as needed
Compensation The estimated annual pay range for this position is $40,000 - $150,000, including a base salary plus commission. Benefits may include medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development \ Industries IT Services and IT Consulting
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Commercial Inside Account Executive
role at
SHI International Corp.
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year and are a $15B global provider of IT solutions and services. Our commitment to diversity, continuous professional growth, health & wellness benefits, and world‑class facilities make us a great place to work.
Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. The role involves assisting with IT solutions, managing sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. Strong communication, problem‑solving, and service skills are required to achieve sales targets and ensure a superior customer experience.
Role Description
Conduct cold calling and prospecting to identify potential customers.
Establish and nurture relationships via email and phone within assigned books of business.
Assist customers in selecting, deploying, and managing various aspects of their IT environment. \ Address client concerns and make recommendations to help them achieve their objectives.Quote and place orders on customer requests.Grow existing active buying accounts by managing projects through the entire sales cycle.
Meet or exceed monthly and quarterly production quotas.
Proactively schedule and facilitate customer meetings with SHI internal resources.
Acquire and manage the IT needs of medium to large businesses, ensuring a best‑in‑class experience.
Collaborate and co‑sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.
Behaviors and Competencies
aboration: Willingness to contribute to team tasks.
Communication: Clear communication of ideas.
Consultative Sales: customer needs and provide solutions.
Customer Service: Responsive and courteous assistance.
Flexibility: Adjust to changes in tasks.
Listening: Attentive listening in conversationsli>
Organization: Maintain an organized workspace.
‑Solving: Address and resolve problems.
Prospecting: Understand principles of prospecting.
Self‑Motivation: Take on tasks independently.
Time Management: Prioritize tasks to meet deadlines.
Willingness to Learn: Interest in learning new things.
Skill Level Requirements
Ability to cold call and create new business opportunities - Basic
Ability to grow existing customer relationships - Basic
Ability to learn new concepts and processes quickly - Basic
Proficiency in customer outreach and delivering tailored customer service solutions - Basic
Proficiency in Microsoft Office Tools - Basic
Proficiency in project management - Basic
Other Requirements
Minimum Bachelor’s Degree or equivalent work experience
Minimum 1 year of sales experience in a similar role
10% in‑market travel as needed
Compensation The estimated annual pay range for this position is $40,000 - $150,000, including a base salary plus commission. Benefits may include medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development \ Industries IT Services and IT Consulting
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