Range USA
Position Overview
Senior Sales Associate
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Range USA
Range USA is the leading indoor gun range and retail operator in the nation. The Senior Sales Associate supports store leadership in meeting customer service, sales, ATF requirements, and safety standards while demonstrating outstanding customer service and leadership in the store.
Responsibilities
Commit to giving the easiest and best customer service in the USA.
Provide outstanding customer service and exceed customer expectations.
Greet customers and facilitate the customer experience.
Facilitate cross‑selling of complimentary products.
Inform customers of Range USA services, discounts, special offers, sales, and promotions.
Meet or exceed sales goals and all personal and store metric goals.
Answer customer questions regarding product pricing, features, and availability.
Assist with maintaining store visual objectives and housekeeping standards by restocking, straightening merchandise, and ensuring overall store appearance and cleanliness meets company standards.
Produce daily required documents including 4473 forms, daily gun counts serial audits, position schedule, range, classroom, and course needs.
Manage store software to create merchandise labels and stay current on daily store sales – actual vs. goals.
Conduct store opening and closing procedures including cleanliness, register setup, reconciliation, and store security.
Ensure all proper firearm safety rules are followed.
Ensure range maintenance takes place to keep lanes working and address any issues; relay needed parts to manager if required.
Maintain compliance with all involved government agencies including 4473 and background check processes during the firearm sales process.
Remain up to date on new products that customers are interested in.
Desired Skills & Experience
High School Diploma or equivalent required.
1–2 years of customer service sales experience, preferably within a specialty retail environment.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Availability to work a flexible schedule including nights, weekends, and holidays.
Communicates with customers to ensure satisfaction and that their needs are met.
Benefits
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed – Paid Training Provided
Physical Requirements Extended periods of standing; lifting and/or pushing objects up to 50 lbs. on a regular basis; working at heights of up to 10 feet.
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at
Range USA
Range USA is the leading indoor gun range and retail operator in the nation. The Senior Sales Associate supports store leadership in meeting customer service, sales, ATF requirements, and safety standards while demonstrating outstanding customer service and leadership in the store.
Responsibilities
Commit to giving the easiest and best customer service in the USA.
Provide outstanding customer service and exceed customer expectations.
Greet customers and facilitate the customer experience.
Facilitate cross‑selling of complimentary products.
Inform customers of Range USA services, discounts, special offers, sales, and promotions.
Meet or exceed sales goals and all personal and store metric goals.
Answer customer questions regarding product pricing, features, and availability.
Assist with maintaining store visual objectives and housekeeping standards by restocking, straightening merchandise, and ensuring overall store appearance and cleanliness meets company standards.
Produce daily required documents including 4473 forms, daily gun counts serial audits, position schedule, range, classroom, and course needs.
Manage store software to create merchandise labels and stay current on daily store sales – actual vs. goals.
Conduct store opening and closing procedures including cleanliness, register setup, reconciliation, and store security.
Ensure all proper firearm safety rules are followed.
Ensure range maintenance takes place to keep lanes working and address any issues; relay needed parts to manager if required.
Maintain compliance with all involved government agencies including 4473 and background check processes during the firearm sales process.
Remain up to date on new products that customers are interested in.
Desired Skills & Experience
High School Diploma or equivalent required.
1–2 years of customer service sales experience, preferably within a specialty retail environment.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Availability to work a flexible schedule including nights, weekends, and holidays.
Communicates with customers to ensure satisfaction and that their needs are met.
Benefits
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed – Paid Training Provided
Physical Requirements Extended periods of standing; lifting and/or pushing objects up to 50 lbs. on a regular basis; working at heights of up to 10 feet.
#J-18808-Ljbffr