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Heinz

Sr. Customer Sales Manager

Heinz, Cincinnati, Ohio, United States, 45208

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Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

The Senior Customer Sales Manager (Sr. CSM) drives Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $190 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Beverage businesses across brands like Capri Sun, KoolAid, Mio, etc. Importantly, the Sr. Customer Sales Manager will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer.

Essential Functions & Responsibilities

Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching to share job experiences, building business opportunities, etc.

Creates a culture that recognizes rewards and encourages personal growth through empowerment and innovation

Facilitates cross‐functional experiences that builds knowledge base of employees for future growth

Demonstrate available resources/scale to elevate executional excellence across; Leads cross‐functional business planning in category mgmt, supply chain efficiency, technology, local marketing

Develops, tracks, analyzes, and evaluates business plans based on Business Unit, customer strategies/initiatives and external factors

Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution

Understands and applies insight information applications, both internal and external (competition), to build total customer profits

Tailors programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations

Serves as primary collaborator with Kraft Heinz HQ Sales organization

Provides a single point of accountability to the customer for all Kraft activities

Services the customer by establishing positive business relationships with decision makers, providing category management expertise programs at the retail level.

Provides updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business related activities

Drives efficient and effective trade programs to deliver best return on investment and within budget Administers volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results

Drive excellent customer service Interfaces with key customers contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented

Leads and/or assists with major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings, depending on Customer

Manages seamless delivery/service process for Customers

Expected Experience & Required Skills

Strong sales background with excellent understanding of business processes (forecasting, promo planning, multiyear strategy development)

Previous experience owning a P&L

Significant experience in building customer relationships

Strong financial acumen – understanding of profit and revenue drivers and analysis

Proficiency in deploying trade

Strong decision‐making ability grounded in critical thinking and planning

Drive for Results

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$118,400.00 - $148,000.00

Bonus:

This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well‑being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s) Cincinnati Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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