Meritage Homes
New Home Sales Counselor - Polk County, FL
We are looking for an experienced Outside Sales Counselor to help generate new home sales for Meritage Homes in Polk County, FL.
Responsibilities
Accomplish sales and customer service goals and other objectives as determined by your Sales Leader.
Maintain existing and cultivate new Realtor relationships through various methods that create long‑term partnerships and recurring business.
Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process.
Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes.
Create, practice, refine, and continually improve your personal sales presentation to convert leads.
Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
Proactively utilize a CRM system to effectively and efficiently manage the discovery and follow‑up strategies of all potential customers.
Engage visitors and offer to demonstrate models, home sites, and/or showcase homes depending on the needs of the guest.
Provide all pertinent community, home site, floor plan, and pricing information.
Ask for the sale.
Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer’s needs.
Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R, HOA rules and restrictions, and other amenity information as necessary for the community.
Actively solicit new and referral business using Salesforce.com to ensure the most effective prospecting skills are employed to drive your sales efforts.
Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
Communicate and assist the lender with customer loans, keep current on loan status, and the requirements to expedite closing of all sales.
Product knowledge
Concept of Community
Know size, number of homes, future plans and restrictions.
Know the area around the community – Interstates, shopping, schools, churches, etc.
Extensive Product Knowledge
Plans, features, pricing, options, warranties, and construction knowledge.
How we differ from the competition.
Maintain an updated competition analysis notebook and know what the competition offers each month (sales incentives, new products, lot releases, etc).
Maintain knowledge of local markets, real‑estate laws/rules, public opinion, local and national trends, government regulations, and economic trends related to the home‑buying industry.
Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions, etc.
Update the buyer throughout the construction process and act as point of contact for buyers throughout all phases of construction and closing.
Ensure customer satisfaction from initial visit to closing.
Complete all onboarding and other assigned training.
Strive to maintain, improve, and promote the company’s image with prospects, customers, homeowners, brokers within the community.
Establish and maintain relationships with realtors and mortgage brokers.
Attend weekly sales meetings or other meetings directed by management.
Special projects and other duties as assigned.
Must be able to work nights, weekends, and most holidays.
Qualifications
Education:
Minimum high school diploma or educational equivalent required; some college coursework or bachelor’s degree strongly preferred.
Experience:
3+ years of previous experience in outside sales; strongly prefer a minimum of one year of experience in new home sales with a proven track record of success.
Technical Skills:
Ability to obtain a valid real‑estate license (if required); proficiency with Microsoft Office (Outlook, Word, Excel).
Interpersonal/Communication Skills:
Strong oral/written communication skills and excellent customer service.
Excellent interpersonal skills; ability to communicate and work with all personality types.
Professional presence.
Stamina to handle stress and patience with prospective and new homebuyers and Realtors.
Customer‑driven presentation and confident communication.
Strong sales skills; ability to influence others, close large price‑point sales, and overcome objections.
Team player with ability to work within cross‑functional teams.
Judgment:
Sound judgment with a high level of integrity.
Self‑directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal oversight.
Mental Abilities:
Ability to analyze information and interpret buyer concerns/questions to determine root issue.
Highly organized, detail‑oriented, flexible; ability to prioritize multiple projects and meet deadlines in a high‑volume fast‑paced environment.
Overview Meritage Homes builds energy‑efficient and affordable entry‑level and first‑move‑up homes across the U.S. We focus on delivering a life‑built‑better experience. We’re a recognized Great Place to Work and rank highly on Fortune’s Best Workplaces lists. We’re looking for professionals who are self‑starters and want to help grow our organization with new and innovative ideas.
Benefits include a competitive pay structure, strong benefits, flexible work‑life integration, and opportunities to further your career in a growing national organization.
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Responsibilities
Accomplish sales and customer service goals and other objectives as determined by your Sales Leader.
Maintain existing and cultivate new Realtor relationships through various methods that create long‑term partnerships and recurring business.
Connect unrepresented homebuyers to Realtors and foster the partnership through the homebuying process.
Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes.
Create, practice, refine, and continually improve your personal sales presentation to convert leads.
Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
Proactively utilize a CRM system to effectively and efficiently manage the discovery and follow‑up strategies of all potential customers.
Engage visitors and offer to demonstrate models, home sites, and/or showcase homes depending on the needs of the guest.
Provide all pertinent community, home site, floor plan, and pricing information.
Ask for the sale.
Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer’s needs.
Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R, HOA rules and restrictions, and other amenity information as necessary for the community.
Actively solicit new and referral business using Salesforce.com to ensure the most effective prospecting skills are employed to drive your sales efforts.
Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
Communicate and assist the lender with customer loans, keep current on loan status, and the requirements to expedite closing of all sales.
Product knowledge
Concept of Community
Know size, number of homes, future plans and restrictions.
Know the area around the community – Interstates, shopping, schools, churches, etc.
Extensive Product Knowledge
Plans, features, pricing, options, warranties, and construction knowledge.
How we differ from the competition.
Maintain an updated competition analysis notebook and know what the competition offers each month (sales incentives, new products, lot releases, etc).
Maintain knowledge of local markets, real‑estate laws/rules, public opinion, local and national trends, government regulations, and economic trends related to the home‑buying industry.
Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions, etc.
Update the buyer throughout the construction process and act as point of contact for buyers throughout all phases of construction and closing.
Ensure customer satisfaction from initial visit to closing.
Complete all onboarding and other assigned training.
Strive to maintain, improve, and promote the company’s image with prospects, customers, homeowners, brokers within the community.
Establish and maintain relationships with realtors and mortgage brokers.
Attend weekly sales meetings or other meetings directed by management.
Special projects and other duties as assigned.
Must be able to work nights, weekends, and most holidays.
Qualifications
Education:
Minimum high school diploma or educational equivalent required; some college coursework or bachelor’s degree strongly preferred.
Experience:
3+ years of previous experience in outside sales; strongly prefer a minimum of one year of experience in new home sales with a proven track record of success.
Technical Skills:
Ability to obtain a valid real‑estate license (if required); proficiency with Microsoft Office (Outlook, Word, Excel).
Interpersonal/Communication Skills:
Strong oral/written communication skills and excellent customer service.
Excellent interpersonal skills; ability to communicate and work with all personality types.
Professional presence.
Stamina to handle stress and patience with prospective and new homebuyers and Realtors.
Customer‑driven presentation and confident communication.
Strong sales skills; ability to influence others, close large price‑point sales, and overcome objections.
Team player with ability to work within cross‑functional teams.
Judgment:
Sound judgment with a high level of integrity.
Self‑directed; takes initiative, proactively addresses problems and seeks resolution; can work with minimal oversight.
Mental Abilities:
Ability to analyze information and interpret buyer concerns/questions to determine root issue.
Highly organized, detail‑oriented, flexible; ability to prioritize multiple projects and meet deadlines in a high‑volume fast‑paced environment.
Overview Meritage Homes builds energy‑efficient and affordable entry‑level and first‑move‑up homes across the U.S. We focus on delivering a life‑built‑better experience. We’re a recognized Great Place to Work and rank highly on Fortune’s Best Workplaces lists. We’re looking for professionals who are self‑starters and want to help grow our organization with new and innovative ideas.
Benefits include a competitive pay structure, strong benefits, flexible work‑life integration, and opportunities to further your career in a growing national organization.
#J-18808-Ljbffr