Tidewater Fleet Supply | TNT Parts
Inside Sales Representative
Tidewater Fleet Supply | TNT Parts, Pelzer, South Carolina, United States, 29669
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Inside Sales Representative
role at
Tidewater Fleet Supply | TNT Parts .
Position posted 6 days ago. Be among the first 25 applicants.
Description Job Title: Inside Sales Representative
Department: Inside Sales
Reports to: Branch Manager
FLSA Status: Non-exempt
The inside sales representative will work cooperatively with outside sales, counter sales and other members of the team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while providing great customer service.
Responsibilities
Sells based on Tidewater Fleet Supply/TNT Parts value proposition by identifying key growth opportunities for product and services offerings.
Generate new and repeat sales by educating customers about terminology, features and benefits of products to improve product-related sales and customer satisfaction.
Accurately process customer transactions such as providing pricing or quotes, taking orders or managing returns.
Proactively recommend items needed by the customer to increase satisfaction and improve transaction profitability.
Service existing accounts and communicate with clients on a regular basis, discussing use and features of various parts.
Coordinate parts and delivery with the appropriate personnel; advise counter personnel on delivery instructions; assist with counter sales when necessary.
Respond to telephone inquiries from customers.
Locate and obtain parts.
Process buyouts for non‑stocked parts.
Keep counter and parts room neat and clean.
Increase sales and average order size by means of cross‑selling, upselling, add‑on sales, and offering promotional sale items.
Work with walk‑in customers regarding questions on orders, quotes or job specifications.
Maintain an active and proactive customer relationship to ensure ongoing satisfaction and resolve any complaints.
Manage accounts in the CRM system.
Update account profiles in CRM annually for contact info and sales potential.
Perform other duties as assigned.
Physical Demands and Working Conditions
Prolonged periods sitting or standing and working on a computer.
Must be able to lift up to 50 pounds at times.
Must be able to travel as required.
Skills, Knowledge, and Abilities
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem‑solving skills.
Ability to function well in a high‑paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Must possess a current and valid driver’s license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.
Appropriate manufacturer training.
Expertise in the heavy‑duty or automotive aftermarket is highly valued, along with a positive attitude and a passion for customer service.
Some travel may be required.
Requirements
Education and Experience
High school diploma or general education degree (GED).
Minimum 1 to 3 years of inside sales experience.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Truck Transportation
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Pelzer, SC .
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Inside Sales Representative
role at
Tidewater Fleet Supply | TNT Parts .
Position posted 6 days ago. Be among the first 25 applicants.
Description Job Title: Inside Sales Representative
Department: Inside Sales
Reports to: Branch Manager
FLSA Status: Non-exempt
The inside sales representative will work cooperatively with outside sales, counter sales and other members of the team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while providing great customer service.
Responsibilities
Sells based on Tidewater Fleet Supply/TNT Parts value proposition by identifying key growth opportunities for product and services offerings.
Generate new and repeat sales by educating customers about terminology, features and benefits of products to improve product-related sales and customer satisfaction.
Accurately process customer transactions such as providing pricing or quotes, taking orders or managing returns.
Proactively recommend items needed by the customer to increase satisfaction and improve transaction profitability.
Service existing accounts and communicate with clients on a regular basis, discussing use and features of various parts.
Coordinate parts and delivery with the appropriate personnel; advise counter personnel on delivery instructions; assist with counter sales when necessary.
Respond to telephone inquiries from customers.
Locate and obtain parts.
Process buyouts for non‑stocked parts.
Keep counter and parts room neat and clean.
Increase sales and average order size by means of cross‑selling, upselling, add‑on sales, and offering promotional sale items.
Work with walk‑in customers regarding questions on orders, quotes or job specifications.
Maintain an active and proactive customer relationship to ensure ongoing satisfaction and resolve any complaints.
Manage accounts in the CRM system.
Update account profiles in CRM annually for contact info and sales potential.
Perform other duties as assigned.
Physical Demands and Working Conditions
Prolonged periods sitting or standing and working on a computer.
Must be able to lift up to 50 pounds at times.
Must be able to travel as required.
Skills, Knowledge, and Abilities
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem‑solving skills.
Ability to function well in a high‑paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Must possess a current and valid driver’s license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.
Appropriate manufacturer training.
Expertise in the heavy‑duty or automotive aftermarket is highly valued, along with a positive attitude and a passion for customer service.
Some travel may be required.
Requirements
Education and Experience
High school diploma or general education degree (GED).
Minimum 1 to 3 years of inside sales experience.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Truck Transportation
Referrals increase your chances of interviewing at Tidewater Fleet Supply | TNT Parts by 2x.
Get notified about new Inside Sales Representative jobs in
Pelzer, SC .
#J-18808-Ljbffr