Esquire Deposition Solutions, LLC
Manager, Sales Account
Esquire Deposition Solutions, LLC, Los Angeles, California, United States, 90079
Overview
Join Esquire Deposition Solutions, LLC as a
Manager, Sales Account . About The Role
As a
Sales Account Manager , you’ll serve as a critical liaison between our clients and internal teams, ensuring seamless service from deposition scheduling to billing. You’ll build lasting client relationships, support operational excellence, and help drive revenue growth in the legal services industry. Key Responsibilities
Support the sales team with large cases and trials by ensuring superior client service throughout the engagement Proactively assist clients when Client Executives are in the field Collaborate with Client Executives on account strategies and relationship development Develop deep knowledge of Esquire’s services to match solutions to client needs Build and maintain excellent relationships with clients and internal stakeholders Provide timely pricing, scheduling, and cost estimates Handle client onboarding, training, and general inquiries Facilitate internal coordination for smooth service delivery Resolve escalated client issues and disputes professionally and efficiently Streamline internal ticketing processes and support billing accuracy Assist with payment issue resolution and help reduce outstanding receivables Perform other duties as assigned What You’ll Need
Skills: Strong communication, relationship-building, and problem-solving skills; highly organized and detail-oriented with a client-first approach Experience: 3+ years in customer service, account management, or sales support—experience in litigation or court reporting preferred Technical: Proficient in Microsoft Office and comfortable with internal systems and platforms Education: High school diploma required; bachelor’s degree preferred Attributes: Dependable, adaptable, proactive, and able to manage multiple priorities in a fast-paced environment What Success Looks Like
Accurate and timely management of client inquiries and case coordination Effective handling of special operations, including trials and complex litigation Proactive communication that reduces disputes and enhances client satisfaction Demonstrated contribution to client retention and gross profit growth Work Environment
This is a remote-based role with virtual collaboration across internal teams, occasional travel to client sites, and participation in client-facing activities. You’ll thrive in a culture that values teamwork, growth, and winning with integrity. Don’t Meet Every Single Requirement?
We’re committed to building a diverse and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply—you may be just the right person for this or other opportunities. Equal Opportunity & Accommodations
Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act and related ordinances. If you require accommodations during the application process due to a disability, you have the right to request reasonable accommodation.
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Join Esquire Deposition Solutions, LLC as a
Manager, Sales Account . About The Role
As a
Sales Account Manager , you’ll serve as a critical liaison between our clients and internal teams, ensuring seamless service from deposition scheduling to billing. You’ll build lasting client relationships, support operational excellence, and help drive revenue growth in the legal services industry. Key Responsibilities
Support the sales team with large cases and trials by ensuring superior client service throughout the engagement Proactively assist clients when Client Executives are in the field Collaborate with Client Executives on account strategies and relationship development Develop deep knowledge of Esquire’s services to match solutions to client needs Build and maintain excellent relationships with clients and internal stakeholders Provide timely pricing, scheduling, and cost estimates Handle client onboarding, training, and general inquiries Facilitate internal coordination for smooth service delivery Resolve escalated client issues and disputes professionally and efficiently Streamline internal ticketing processes and support billing accuracy Assist with payment issue resolution and help reduce outstanding receivables Perform other duties as assigned What You’ll Need
Skills: Strong communication, relationship-building, and problem-solving skills; highly organized and detail-oriented with a client-first approach Experience: 3+ years in customer service, account management, or sales support—experience in litigation or court reporting preferred Technical: Proficient in Microsoft Office and comfortable with internal systems and platforms Education: High school diploma required; bachelor’s degree preferred Attributes: Dependable, adaptable, proactive, and able to manage multiple priorities in a fast-paced environment What Success Looks Like
Accurate and timely management of client inquiries and case coordination Effective handling of special operations, including trials and complex litigation Proactive communication that reduces disputes and enhances client satisfaction Demonstrated contribution to client retention and gross profit growth Work Environment
This is a remote-based role with virtual collaboration across internal teams, occasional travel to client sites, and participation in client-facing activities. You’ll thrive in a culture that values teamwork, growth, and winning with integrity. Don’t Meet Every Single Requirement?
We’re committed to building a diverse and inclusive workplace. If you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply—you may be just the right person for this or other opportunities. Equal Opportunity & Accommodations
Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act and related ordinances. If you require accommodations during the application process due to a disability, you have the right to request reasonable accommodation.
#J-18808-Ljbffr