EXPRESS
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Sales Associate
role at
EXPRESS
About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident style for work and everyday wear. Bonobos is a menswear brand known for exceptional fit and personalized retail experience.
Store Location Leesburg Premium Outlets
Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in‑store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, and more.
Key Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience and deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customer wait time.
Resolve customer service‑related issues and communicate resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Other essential functions may be directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent.
Years of Experience: 0‑2 years of relevant job experience – minimum 6 months.
Proficient in the use of technology (iPad, registers).
Meets defined availability criteria, including nights, weekends, and non‑business hours.
Meets physical requirements.
Critical Skills & Attributes
Previous retail experience preferred.
Customer service skills and ability to interact with customers.
Strong verbal and written communication skills with customers, sales leadership, and associates.
Demonstrated collaborative skills and the ability to work well within a team.
Benefits and Compensation
Medical, pharmacy, dental, and vision coverage.
401(k) and Roth 401(k) with company match.
Merchandise discount.
Paid Time Off.
Parental leave for new parents.
Equal Opportunity Statement PHOENIX is an equal opportunity employer. We do not discriminate based on any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX provides reasonable accommodation to individuals with disabilities.
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Sales Associate
role at
EXPRESS
About PHOENIX P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident style for work and everyday wear. Bonobos is a menswear brand known for exceptional fit and personalized retail experience.
Store Location Leesburg Premium Outlets
Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in‑store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, and more.
Key Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience and deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customer wait time.
Resolve customer service‑related issues and communicate resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Other essential functions may be directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent.
Years of Experience: 0‑2 years of relevant job experience – minimum 6 months.
Proficient in the use of technology (iPad, registers).
Meets defined availability criteria, including nights, weekends, and non‑business hours.
Meets physical requirements.
Critical Skills & Attributes
Previous retail experience preferred.
Customer service skills and ability to interact with customers.
Strong verbal and written communication skills with customers, sales leadership, and associates.
Demonstrated collaborative skills and the ability to work well within a team.
Benefits and Compensation
Medical, pharmacy, dental, and vision coverage.
401(k) and Roth 401(k) with company match.
Merchandise discount.
Paid Time Off.
Parental leave for new parents.
Equal Opportunity Statement PHOENIX is an equal opportunity employer. We do not discriminate based on any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX provides reasonable accommodation to individuals with disabilities.
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