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FirstCash

Retail Sales Associate - 2965

FirstCash, Seattle, Washington, us, 98113

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Overview Retail Sales Associate - 2965

at

FirstCash

Position Summary We are currently looking for the right

Full-Time Retail Sales Associate

to join our team. The position offers an hourly wage of

$20.29 to $21.25 per hour , plus commission based on productivity. Our retail sales associates can earn up to 8% on transactions, which could average an additional

$1.88 per hour

on top of your hourly rate.

The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

Responsibilities

Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards

Effectively communicates to customers the legal aspects of the pawn and buy transactions.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Successfully completes the assigned training.

Other related duties, as assigned.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment; employees may withdraw up to 50% of earned wages up to seven times per payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

VACATION: One week of paid vacation after six months of active, full-time service; additional weeks after one year and annually thereafter; 120 hours after five years.

SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.

Employee discounts on first day of active employment.

Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Auto-enrollment in the FirstCash 401k program after six months of employment

Access to the FirstCash Pet Insurance program

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, etc.), in accordance with federal, state, local law.

Ability to work with firearms and to become firearms certified.

Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment

Ability to perform basic math calculations proficiently.

Cash handling experience is preferred.

Should be able to work in multiple locations, as business needs dictate.

Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Job Details

Seniority level: Entry level

Employment type: Other

Job function: Sales and Business Development

Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer . It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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