Christian Brothers Automotive Corporation
Automotive Service Advisor | Up to 90k* & Weekends Off | Simpsonville
Christian Brothers Automotive Corporation, Simpsonville, South Carolina, United States, 29680
Job Overview
As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.
*Up To $90K for Highly Qualified Candidates
Generous Base Salary+Bonus Plan
401K
Healthcare - Dental - Vision - more, with a $400 bonus towards your costs
Highest rated shop in the area because we treat our people well, who treat our customers well.
Weekly Breakfast and Lunch Provided
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Employee Appreciation Events
Chaplain Care Support Available
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Responsibilities
Greet every guest who enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Upbeat, honest, & self-aware person that still has a full tank of gas inside them.
Experience with sourcing accurate parts, ticket building, and presenting repairs is required.
Driving record acceptable to our current insurance carrier
Proficiency in Windows-based computer software and automotive store applications, TekMetric is helpful, and other programs like Parts-Tech.
Experience in an Automotive Customer Service role or an Automotive Service sales role, or a Service Writer / Advisor role preferred
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer—Christian Brothers Automotive locations practice “At-will” employment practices.
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Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.
*Up To $90K for Highly Qualified Candidates
Generous Base Salary+Bonus Plan
401K
Healthcare - Dental - Vision - more, with a $400 bonus towards your costs
Highest rated shop in the area because we treat our people well, who treat our customers well.
Weekly Breakfast and Lunch Provided
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Employee Appreciation Events
Chaplain Care Support Available
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Responsibilities
Greet every guest who enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Upbeat, honest, & self-aware person that still has a full tank of gas inside them.
Experience with sourcing accurate parts, ticket building, and presenting repairs is required.
Driving record acceptable to our current insurance carrier
Proficiency in Windows-based computer software and automotive store applications, TekMetric is helpful, and other programs like Parts-Tech.
Experience in an Automotive Customer Service role or an Automotive Service sales role, or a Service Writer / Advisor role preferred
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer—Christian Brothers Automotive locations practice “At-will” employment practices.
#J-18808-Ljbffr