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Power Utility Products Co.

Inside Sales

Power Utility Products Co., Charlotte, North Carolina, United States, 28245

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Description

Position Summary The Inside Sales Representative serves as the initial point of contact for prospective and existing customers assigned to the sales support team. This role is responsible for driving revenue growth through proactive outreach, relationship-building, and solution-selling. Key responsibilities include qualifying leads, managing sales pipelines within the CRM, preparing quotes, and collaborating closely with the field sales team to achieve and exceed sales targets.

Responsibilities

Make outbound calls and send personalized emails to qualified leads

Enter quotes, update the “Book of Business”, and manage “Churn”

Respond promptly to inbound inquiries

Update customer/contact records, including communication preferences

Prepare and send proposals, quotes, and supporting sales materials

Meet or exceed monthly revenue and churn targets

Identify opportunities for expansion within existing accounts

Continuously refine tactics based on performance metrics

Other duties as assigned

Knowledge, Skills, and Abilities

Effective communication and people skills

Excellent verbal and written communication skills

Strong persuasion and negotiation abilitiesAbility to learn and present technical products and services Demonstrated ability to solve problems and effectively manage time Competitive drive with a desire to optimize levels of customer satisfaction

Education and Experience

Associate-level degree or relevant experience

Comfortable with technology. Proficient in MS Word, Excel, PowerPoint, Teams, etc.

Experience with ERP systems, preferably NetSuite

Comfort with web conferencing tools (e.g., Zoom, Microsoft Teams)

Self-motivated, goal-oriented, and resilient under rejection

Strong organizational skills with attention to detail

Working Conditions

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

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