Ziply Fiber
Overview
Position Title: Manager, Direct Sales
Company: Ziply Fiber
Job Description
Base Salary: $44,505 to $70,787 annually DOE
Commission: Target commission of $48,000 annually
Bonus: Target annual bonus
Comprehensive Benefits include medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. As our state-of-the-art fiber network expands in WA, OR, ID and MT, our need for team members who can help us grow and realize our goals increases. We strive to build relationships and provide customers and communities with refreshingly great experiences. Our values include Genuinely Caring, Empowering You, Innovation and Improvement, and Earning Your Trust.
Job Summary
The Manager, Direct Sales will be responsible for building and maintaining a Direct Sales team for the Residential Sales Organization, including Direct Sales Account Executives or Account Managers that sell to MDU residents, residential door-to-door, and assist in the development of new fiber communities.
Essential Duties and Responsibilities
Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) — overseeing hiring, onboarding, training, and fostering continuous growth and performance.
Build and execute processes and sales initiatives to increase customer penetration across the footprint.
Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer.
Host community building events as new fiber areas are launched.
Assist in building new order entry processes for sales team.
Meet and exceed monthly sales performance expectations for all sales channels.
Monitor and evaluate sales performance reporting dashboards with BI team.
Create and monitor lead and lag sales performance measurements.
Collaborate with Marketing; offer strategy & communication, collateral material creation & distribution.
Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others.
Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.
Performs other duties as required to support the business and evolving organization.
Qualifications
High school diploma or GED required.
Bachelor's degree desired, advanced degree preferred.
Minimum four (4) years of Telecom industry experience required.
Minimum four (4) years of Sales Management experience required.
People management experience leading teams of 15 plus direct reports required.
Documented record of meeting and exceeding sales performance expectations.
Excellent communication and customer service skills.
High proficiency in MS Office products.
Strong financial analysis and project management abilities.
Competency in making data driven business recommendations.
Analytical and problem-solving aptitude.
Must have reliable transportation and willing to travel as needed.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Knowledge, Skills, and Abilities
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Ability to drive on behalf of the company in a safe and responsible manner.
Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.
Work Environment and Additional Information Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. Ziply Fiber is a drug free workplace and may require a pre-employment background check and drug screening as conditions of employment. Ziply Fiber must be your primary employer; outside employment requires written approval where permitted by law.
Diversity and Equal Opportunity Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, disability or any other legally protected status.
Note: This description reflects the current job duties and requirements and is subject to change at Ziply Fiber's discretion.
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Company: Ziply Fiber
Job Description
Base Salary: $44,505 to $70,787 annually DOE
Commission: Target commission of $48,000 annually
Bonus: Target annual bonus
Comprehensive Benefits include medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. As our state-of-the-art fiber network expands in WA, OR, ID and MT, our need for team members who can help us grow and realize our goals increases. We strive to build relationships and provide customers and communities with refreshingly great experiences. Our values include Genuinely Caring, Empowering You, Innovation and Improvement, and Earning Your Trust.
Job Summary
The Manager, Direct Sales will be responsible for building and maintaining a Direct Sales team for the Residential Sales Organization, including Direct Sales Account Executives or Account Managers that sell to MDU residents, residential door-to-door, and assist in the development of new fiber communities.
Essential Duties and Responsibilities
Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) — overseeing hiring, onboarding, training, and fostering continuous growth and performance.
Build and execute processes and sales initiatives to increase customer penetration across the footprint.
Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer.
Host community building events as new fiber areas are launched.
Assist in building new order entry processes for sales team.
Meet and exceed monthly sales performance expectations for all sales channels.
Monitor and evaluate sales performance reporting dashboards with BI team.
Create and monitor lead and lag sales performance measurements.
Collaborate with Marketing; offer strategy & communication, collateral material creation & distribution.
Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others.
Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.
Performs other duties as required to support the business and evolving organization.
Qualifications
High school diploma or GED required.
Bachelor's degree desired, advanced degree preferred.
Minimum four (4) years of Telecom industry experience required.
Minimum four (4) years of Sales Management experience required.
People management experience leading teams of 15 plus direct reports required.
Documented record of meeting and exceeding sales performance expectations.
Excellent communication and customer service skills.
High proficiency in MS Office products.
Strong financial analysis and project management abilities.
Competency in making data driven business recommendations.
Analytical and problem-solving aptitude.
Must have reliable transportation and willing to travel as needed.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Knowledge, Skills, and Abilities
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Ability to drive on behalf of the company in a safe and responsible manner.
Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.
Work Environment and Additional Information Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting. Ziply Fiber is a drug free workplace and may require a pre-employment background check and drug screening as conditions of employment. Ziply Fiber must be your primary employer; outside employment requires written approval where permitted by law.
Diversity and Equal Opportunity Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, disability or any other legally protected status.
Note: This description reflects the current job duties and requirements and is subject to change at Ziply Fiber's discretion.
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