Sunstate Equipment Co., LLC
Inside Sales Representative
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Inside Sales
role at
Sunstate Equipment Co., LLC
Hiring immediately; pay starting at $20 to $27 per hour, dependent on experience, with quarterly performance bonus; paid weekly.
Typical schedule: Monday – Friday 7am to 5pm (overtime eligible).
Location: North Charleston, SC.
The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing professional relationships. Responsibilities focus on coordinating and delivering services to customers, such as processing orders for deliveries and pick‑ups, and handling telephone inquiries that may involve mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position works approximately 80% in the office and 20% out in the yard and will cross‑train with Dispatch as well.
Exceptional Perks
$200 annual work boot allowance
Rent ANY of our equipment for free
Free prescription safety glasses
“My Holiday” benefit lets you celebrate a holiday that’s special to you without using PTO
Unique vacation overtime averaging benefit that pays you overtime while you’re on vacation
Robust overall benefits available
Position Requirements
Minimum of 2 years customer service experience required
Minimum of 2 years inside sales experience preferred
Sales ability identifying customer needs through suggestive selling or upselling, and strong relationship building skills
Comfortable working with a team and independently, any task could go either way
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred
Top‑notch communicator with an infectious personality; comfortable and charming
Obtain and maintain valid unrestricted driver’s license, meet minimum age requirement of 21, to drive company vehicle
Excellent customer service skills; talking to a lot of people, keep up positive attitude
Capable of collaborating with other team members; you have sales goals, and you can’t meet all of them alone
High attention to detail, ability to switch task with ease
Bilingual – Spanish preferred
Responsibilities
Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk‑in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two‑way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow‑up
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on‑call/standby rotation
May perform other duties as assigned
Sunstate is a proud second‑chance employer that evaluates every candidate on a case‑by‑case basis.
We are an equal‑opportunity employer and a drug‑free workplace that participates in E‑Verify.
Apply now!
#J-18808-Ljbffr
Inside Sales
role at
Sunstate Equipment Co., LLC
Hiring immediately; pay starting at $20 to $27 per hour, dependent on experience, with quarterly performance bonus; paid weekly.
Typical schedule: Monday – Friday 7am to 5pm (overtime eligible).
Location: North Charleston, SC.
The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing professional relationships. Responsibilities focus on coordinating and delivering services to customers, such as processing orders for deliveries and pick‑ups, and handling telephone inquiries that may involve mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position works approximately 80% in the office and 20% out in the yard and will cross‑train with Dispatch as well.
Exceptional Perks
$200 annual work boot allowance
Rent ANY of our equipment for free
Free prescription safety glasses
“My Holiday” benefit lets you celebrate a holiday that’s special to you without using PTO
Unique vacation overtime averaging benefit that pays you overtime while you’re on vacation
Robust overall benefits available
Position Requirements
Minimum of 2 years customer service experience required
Minimum of 2 years inside sales experience preferred
Sales ability identifying customer needs through suggestive selling or upselling, and strong relationship building skills
Comfortable working with a team and independently, any task could go either way
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred
Top‑notch communicator with an infectious personality; comfortable and charming
Obtain and maintain valid unrestricted driver’s license, meet minimum age requirement of 21, to drive company vehicle
Excellent customer service skills; talking to a lot of people, keep up positive attitude
Capable of collaborating with other team members; you have sales goals, and you can’t meet all of them alone
High attention to detail, ability to switch task with ease
Bilingual – Spanish preferred
Responsibilities
Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk‑in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two‑way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow‑up
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on‑call/standby rotation
May perform other duties as assigned
Sunstate is a proud second‑chance employer that evaluates every candidate on a case‑by‑case basis.
We are an equal‑opportunity employer and a drug‑free workplace that participates in E‑Verify.
Apply now!
#J-18808-Ljbffr