Roofing Account Manager (Commercial Roofing / Roofing Sales / Project Manager /
Jamar Company, Milwaukee, Wisconsin, United States, 53244
Company Overview
Jamar Company
is a dynamic and forward‑thinking company that prides itself on delivering innovative solutions to our customers. Our team is diverse, passionate, and dedicated to making a positive impact in the industry locally, regionally and nationally. We value relationships. We plan and execute work safely. We seek individuals who understand the best ideas come from collaboration and diverse perspectives. We are driven by a relentless desire to grow, innovate, and excel.
Job Summary The Roofing Account Manager & Business Development role is responsible for growing new business while maintaining and fostering relationships with key clients and project stakeholders. Develop new service clients for regional accounts and continued development of re‑occurring service revenue sources. Serves as a roofing resource and trusted advisor to clients, offering solutions‑based recommendations on company‑owned and leased properties, understanding overall project needs and developing a competitive estimate to complete the scope of work. Ensuring a high level of customer satisfaction and retention. Continually strives to build a stronger customer base; leverage existing relationships and collaborate with sister companies to align with the strategic goals. Facilitate internal coordination with new customer business prospects. Provide support for department and company initiative. Manage service project activities throughout the lifecycle including oversight of quality control, safety and productivity. Responsible for preparing service proposals and budgets as required.
Essential Duties and Responsibilities
Put the health and well‑being of our people and customers first and collaborate and win with a company‑first mindset.
Develop and maintain strong relationships with assigned client accounts.
Prepare proposals and inspection reports, along with long‑term budgets for clients.
Responsible for reviewing and understanding all contracts and language, including preventative maintenance.
Professional liaison between clients and internal teams, ensuring seamless communication, collaboration
Safely manages assigned service work and operations in accordance with company policies and procedures
Reviews and determines project goals and timelines for each awarded project, defining objectives, risks, assumptions, staffing levels and deliverables.
Understand client needs and objectives; strategize and propose solutions that align with their goals.
Conduct regular check‑ins with clients to assess satisfaction levels and identify opportunities for additional support or services.
Proactively address client concerns or issues, providing timely resolutions and maintaining a positive customer experience.
Collaborate with or involve other APi companies to support and deliver by exceeding the client’s expectation.
Prepare and present regular reports on account status, highlighting key metrics and performance indicators.
Identify opportunities for account growth, upselling, or cross‑selling products/services to maximize client value and company revenue.
Travel locally and regionally to job sites and client locations based on business objectives
Operations / Business Development Role
Support business development objective related to processes, innovation, projects, and customers
Research and qualify business development opportunities in area of focus; seek out new customers in area of focus and vet projects for further consideration
Grow the roofing services, re‑roof projects, coating customer base and revenue stream for current area of focus as directed by management
Execute on strategic plans to support the planned Roofing and Architectural growth, in conjunction with Department Manager.
Support strategic planning items and business planning initiatives for the regional area as directed by Department manager
Travel locally and regionally to job sites and client locations based on business objectives
Other duties as assigned
Experience / Education Requirements
Proven experience in a customer‑facing role, preferably in Business Development, Customer Service Representative, or similar position.
Three years of Commercial/Industrial Roofing experience
Advanced knowledge of commercial and industrial construction equipment and techniques, component materials and required standards applicable to discipline
Proficiency in CRM software and other relevant tools used for managing client accounts.
Proficiency with computer applications including MSOffice; Word, Excel, PowerPoint, and SmartSheets
Ability to assume responsibility to communicate effectively across the company
Valid state drivers’ license with ability to schedule local and regional travel to job sites, client locations and Jamar office locations.
Why Join Our Team
Innovative Projects:
Work on exciting projects with a professional team, where safety is our #1 priority.
Collaborative Environment
– Join a team who support and challenge each other to achieve excellence.
Onboarding
– Coordinated support to ensure integration into the company, the culture, complete understanding of role, team members, and equipped with the necessary tools and knowledge to succeed.
Continuous Learning
– Access to resources and opportunities for day‑to‑day learning, and professional development.
Impact : Be a part of a company that makes a difference, both the in market and in the community
APi Group,
our parent company, is a certified
Great Place To Work
three years running: 2022 -2025
Compensation and Benefits
Choice of medical plans from BCBS, Vision, Basic or Comprehensive Dental coverage options
Short and Long‑Term Disability (Company paid)
Paid Time Off/Holidays
Wellness Programs
Paid leave options: Pregnancy, Parental & Adoption
401K with company match
Employee Stock Purchase Plan
Profit Sharing
Solid onboarding and orientation plan
Access to personal and professional development training opportunities
Company sponsored leadership development programs offered annually
This position is not eligible for sponsorship.
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre‑employment drug screening and background check.
If you are ready to contribute to a team that values and empowers its members, we'd love to see how you can make a difference here.
Apply now to become a part of a family that provides team member support and development, and an exceptional company culture.
Jamar endeavors to make www.jamarcompany.us accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 218-628‑1026 or humanresources@jamarcompany.us .
Jamar is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here .
If you’d like more information on your EEO rights under the law, please click here
#J-18808-Ljbffr
is a dynamic and forward‑thinking company that prides itself on delivering innovative solutions to our customers. Our team is diverse, passionate, and dedicated to making a positive impact in the industry locally, regionally and nationally. We value relationships. We plan and execute work safely. We seek individuals who understand the best ideas come from collaboration and diverse perspectives. We are driven by a relentless desire to grow, innovate, and excel.
Job Summary The Roofing Account Manager & Business Development role is responsible for growing new business while maintaining and fostering relationships with key clients and project stakeholders. Develop new service clients for regional accounts and continued development of re‑occurring service revenue sources. Serves as a roofing resource and trusted advisor to clients, offering solutions‑based recommendations on company‑owned and leased properties, understanding overall project needs and developing a competitive estimate to complete the scope of work. Ensuring a high level of customer satisfaction and retention. Continually strives to build a stronger customer base; leverage existing relationships and collaborate with sister companies to align with the strategic goals. Facilitate internal coordination with new customer business prospects. Provide support for department and company initiative. Manage service project activities throughout the lifecycle including oversight of quality control, safety and productivity. Responsible for preparing service proposals and budgets as required.
Essential Duties and Responsibilities
Put the health and well‑being of our people and customers first and collaborate and win with a company‑first mindset.
Develop and maintain strong relationships with assigned client accounts.
Prepare proposals and inspection reports, along with long‑term budgets for clients.
Responsible for reviewing and understanding all contracts and language, including preventative maintenance.
Professional liaison between clients and internal teams, ensuring seamless communication, collaboration
Safely manages assigned service work and operations in accordance with company policies and procedures
Reviews and determines project goals and timelines for each awarded project, defining objectives, risks, assumptions, staffing levels and deliverables.
Understand client needs and objectives; strategize and propose solutions that align with their goals.
Conduct regular check‑ins with clients to assess satisfaction levels and identify opportunities for additional support or services.
Proactively address client concerns or issues, providing timely resolutions and maintaining a positive customer experience.
Collaborate with or involve other APi companies to support and deliver by exceeding the client’s expectation.
Prepare and present regular reports on account status, highlighting key metrics and performance indicators.
Identify opportunities for account growth, upselling, or cross‑selling products/services to maximize client value and company revenue.
Travel locally and regionally to job sites and client locations based on business objectives
Operations / Business Development Role
Support business development objective related to processes, innovation, projects, and customers
Research and qualify business development opportunities in area of focus; seek out new customers in area of focus and vet projects for further consideration
Grow the roofing services, re‑roof projects, coating customer base and revenue stream for current area of focus as directed by management
Execute on strategic plans to support the planned Roofing and Architectural growth, in conjunction with Department Manager.
Support strategic planning items and business planning initiatives for the regional area as directed by Department manager
Travel locally and regionally to job sites and client locations based on business objectives
Other duties as assigned
Experience / Education Requirements
Proven experience in a customer‑facing role, preferably in Business Development, Customer Service Representative, or similar position.
Three years of Commercial/Industrial Roofing experience
Advanced knowledge of commercial and industrial construction equipment and techniques, component materials and required standards applicable to discipline
Proficiency in CRM software and other relevant tools used for managing client accounts.
Proficiency with computer applications including MSOffice; Word, Excel, PowerPoint, and SmartSheets
Ability to assume responsibility to communicate effectively across the company
Valid state drivers’ license with ability to schedule local and regional travel to job sites, client locations and Jamar office locations.
Why Join Our Team
Innovative Projects:
Work on exciting projects with a professional team, where safety is our #1 priority.
Collaborative Environment
– Join a team who support and challenge each other to achieve excellence.
Onboarding
– Coordinated support to ensure integration into the company, the culture, complete understanding of role, team members, and equipped with the necessary tools and knowledge to succeed.
Continuous Learning
– Access to resources and opportunities for day‑to‑day learning, and professional development.
Impact : Be a part of a company that makes a difference, both the in market and in the community
APi Group,
our parent company, is a certified
Great Place To Work
three years running: 2022 -2025
Compensation and Benefits
Choice of medical plans from BCBS, Vision, Basic or Comprehensive Dental coverage options
Short and Long‑Term Disability (Company paid)
Paid Time Off/Holidays
Wellness Programs
Paid leave options: Pregnancy, Parental & Adoption
401K with company match
Employee Stock Purchase Plan
Profit Sharing
Solid onboarding and orientation plan
Access to personal and professional development training opportunities
Company sponsored leadership development programs offered annually
This position is not eligible for sponsorship.
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre‑employment drug screening and background check.
If you are ready to contribute to a team that values and empowers its members, we'd love to see how you can make a difference here.
Apply now to become a part of a family that provides team member support and development, and an exceptional company culture.
Jamar endeavors to make www.jamarcompany.us accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 218-628‑1026 or humanresources@jamarcompany.us .
Jamar is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here .
If you’d like more information on your EEO rights under the law, please click here
#J-18808-Ljbffr