The Woodhouse Day Spa - Indianapolis
Sales Coordinator
The Woodhouse Day Spa - Indianapolis, Carmel, Indiana, United States, 46033
Benefits
Bonus based on performance Employee discounts Health insurance Paid time off Training & development About Us
Woodhouse Spa is a luxury, world-class hospitality brand known for delivering elevated experiences and exceptional customer service. Our environment is refined, guest-centric, and designed for excellence. As a Spa Coordinator, Hospitality Employee, you are the face of our brand, setting the tone for every day guest interactions with professionalism, warmth, and expertise. Position Overview
The Spa Coordinator, Hospitality role is a high-touch, sales-focused position responsible for ensuring the guest’s journey begins and ends with an unforgettable 5-star experience. You will serve as the first point of contact, providing seamless check-in and check-out processes, personalized service recommendations, and relationship-driven sales. This role is ideal for someone passionate about hospitality, skilled in guest engagement, and motivated by performance-based growth. Key Responsibilities
Greet and welcome guests with a professional, polished demeanor reflective of a luxury brand. Manage all check-in and check-out procedures efficiently and accurately. Build lasting guest relationships through personalized conversations and attentive follow-up. Recommend and upsell services based on guest preferences and service history. Maintain a deep understanding of all services, packages, and promotions to maximize sales potential and full booking opportunities. Serve as a knowledgeable resource for guests, responding to inquiries and resolving concerns with poise and urgency. Maintain a pristine, well-organized front desk environment that reflects our standards of excellence. Collaborate with service providers and management to ensure a seamless guest experience. Consistently meet or exceed individual and team sales goals. Qualifications
Minimum of 1-2 years in a front desk, guest services, or luxury retail/hospitality environment. Proven track record in sales. Excellent communication skills. Tech-savvy with ability to learn reservation and point-of-sales software. Solution-oriented mindset with impeccable attention to detail. What Success Looks Like within this Role
Achieve & maintain an average of $25/hr in retail sales. Consistently exceed guest satisfaction metrics. Surpass monthly service recommendations & upselling goals. Develop long-term relationships with guests and become a trusted advisor. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
#J-18808-Ljbffr
Bonus based on performance Employee discounts Health insurance Paid time off Training & development About Us
Woodhouse Spa is a luxury, world-class hospitality brand known for delivering elevated experiences and exceptional customer service. Our environment is refined, guest-centric, and designed for excellence. As a Spa Coordinator, Hospitality Employee, you are the face of our brand, setting the tone for every day guest interactions with professionalism, warmth, and expertise. Position Overview
The Spa Coordinator, Hospitality role is a high-touch, sales-focused position responsible for ensuring the guest’s journey begins and ends with an unforgettable 5-star experience. You will serve as the first point of contact, providing seamless check-in and check-out processes, personalized service recommendations, and relationship-driven sales. This role is ideal for someone passionate about hospitality, skilled in guest engagement, and motivated by performance-based growth. Key Responsibilities
Greet and welcome guests with a professional, polished demeanor reflective of a luxury brand. Manage all check-in and check-out procedures efficiently and accurately. Build lasting guest relationships through personalized conversations and attentive follow-up. Recommend and upsell services based on guest preferences and service history. Maintain a deep understanding of all services, packages, and promotions to maximize sales potential and full booking opportunities. Serve as a knowledgeable resource for guests, responding to inquiries and resolving concerns with poise and urgency. Maintain a pristine, well-organized front desk environment that reflects our standards of excellence. Collaborate with service providers and management to ensure a seamless guest experience. Consistently meet or exceed individual and team sales goals. Qualifications
Minimum of 1-2 years in a front desk, guest services, or luxury retail/hospitality environment. Proven track record in sales. Excellent communication skills. Tech-savvy with ability to learn reservation and point-of-sales software. Solution-oriented mindset with impeccable attention to detail. What Success Looks Like within this Role
Achieve & maintain an average of $25/hr in retail sales. Consistently exceed guest satisfaction metrics. Surpass monthly service recommendations & upselling goals. Develop long-term relationships with guests and become a trusted advisor. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
#J-18808-Ljbffr