Business Development Representative
AmeriBest Home Care LLC, Phila, Pennsylvania, United States
Reporting to the Business Development Manager, the Business Development Associate will drive growth by engaging former and potential clients and building relationships with referral sources. Duties will include sourcing and engaging with potential clients, developing client and caregiver relationships, and growing client census.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drive business growth by growing client census.
Generate client referrals from professional referral sources.
Call on healthcare facilities, physicians, clinics, and eldercare facilities to generate sales for Home Care Staffing.
Strengthen and maintain existing referral sources.
Represent our agency professionally and knowledgeably in the healthcare community.
Seek, develop and participate in marketing opportunities in the community.
Delivering compassion and problem resolutions to clients and caregivers.
Educating supports coordination organizations regarding AmeriBest services.
COMPLIANCE AS REQUIREMENT OF PERFORMANCE Compliance with AmeriBest policies and procedures is a responsibility of all AmeriBest associates. It is a part of each associate’s performance to follow these requirements:
All associates are expected to participate in any investigatory activities
All associates are expected to report any violation of AmeriBest policies and procedures
All associates are expected to conduct themselves in an ethical manner consistent with the AmeriBest mission statement and Standards of Conduct
All associates are expected to protect the privacy of protected records and must conduct themselves consistent with all applicable laws and policies regarding privacy protection, including HIPAA and state specific privacy laws
COMPETENCIES/SKILLS
Excellent organizational, oral and written communication skills; problem solving abilities
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
Communication – Communicates persuasively; listens and gets clarification
Excellent telephone skills and customer services skills
Demonstrate empathetic attitude towards the care of the client and their family members
Computer proficiency- Ability to navigate basic Microsoft Office suite, EMR systems and applicable internet resources per company policy
Experience with HHAeXchange is a plus
Able to manage competing demands for time and resources and independently prioritizes work responsibilities
Able to function effectively as a member of a team
EDUCATION AND/OR EXPERIENCE Bachelor’s Degree
Customer Service: 1 years
Experience with Pennsylvania Medical Assistance Program (Medicaid), home care waiver experience is a plus
CHC home care experience is a plus
PREFERRED EXPERIENCE One (1) year recent experience in a home care agency or other healthcare field
Previous experience working with consumers, the elderly and their families preferred
Prior marketing experience
Strong computer proficiency including Microsoft Office and Excel, general accounting software, and knowledge of one or more major web-based home health database software program
PHYSICAL DEMANDS Regular requirement to sit; use hands to touch, handle or feel
Regular requirement to stand; kneel, squat, walk and reach with hands and arms
Occasional requirement to lift and/or move up to 10 pounds
Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Drive business growth by growing client census.
Generate client referrals from professional referral sources.
Call on healthcare facilities, physicians, clinics, and eldercare facilities to generate sales for Home Care Staffing.
Strengthen and maintain existing referral sources.
Represent our agency professionally and knowledgeably in the healthcare community.
Seek, develop and participate in marketing opportunities in the community.
Delivering compassion and problem resolutions to clients and caregivers.
Educating supports coordination organizations regarding AmeriBest services.
COMPLIANCE AS REQUIREMENT OF PERFORMANCE Compliance with AmeriBest policies and procedures is a responsibility of all AmeriBest associates. It is a part of each associate’s performance to follow these requirements:
All associates are expected to participate in any investigatory activities
All associates are expected to report any violation of AmeriBest policies and procedures
All associates are expected to conduct themselves in an ethical manner consistent with the AmeriBest mission statement and Standards of Conduct
All associates are expected to protect the privacy of protected records and must conduct themselves consistent with all applicable laws and policies regarding privacy protection, including HIPAA and state specific privacy laws
COMPETENCIES/SKILLS
Excellent organizational, oral and written communication skills; problem solving abilities
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
Communication – Communicates persuasively; listens and gets clarification
Excellent telephone skills and customer services skills
Demonstrate empathetic attitude towards the care of the client and their family members
Computer proficiency- Ability to navigate basic Microsoft Office suite, EMR systems and applicable internet resources per company policy
Experience with HHAeXchange is a plus
Able to manage competing demands for time and resources and independently prioritizes work responsibilities
Able to function effectively as a member of a team
EDUCATION AND/OR EXPERIENCE Bachelor’s Degree
Customer Service: 1 years
Experience with Pennsylvania Medical Assistance Program (Medicaid), home care waiver experience is a plus
CHC home care experience is a plus
PREFERRED EXPERIENCE One (1) year recent experience in a home care agency or other healthcare field
Previous experience working with consumers, the elderly and their families preferred
Prior marketing experience
Strong computer proficiency including Microsoft Office and Excel, general accounting software, and knowledge of one or more major web-based home health database software program
PHYSICAL DEMANDS Regular requirement to sit; use hands to touch, handle or feel
Regular requirement to stand; kneel, squat, walk and reach with hands and arms
Occasional requirement to lift and/or move up to 10 pounds
Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus
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