Healthpeak Properties, Inc.
Property Manager
Healthpeak Properties, Inc., San Francisco, California, United States, 94199
Healthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and senior assisted living centers.
POSITION RESPONSIBILITIES The Property Manager (PM) is responsible for managing all operational and financial aspects of a single property or portfolio of Life Science Lab properties in their designated location. The ideal candidate will have experience with Life Science Lab and/or healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:
Ensure that team members develop, grow, and maintain strong relationships with tenant partners to deliver best-in-class customer service and Healthpeak core values (W.E. C.A.R.E)
Conduct annual performance evaluations for members of team along with other HR functions as assigned
Meet regularly with team members to review property operations
Manage properties proactively
Responsible for tenant satisfaction and lease compliance
Develop and maintain strong working relationships with our tenants and decision makers
Anticipate tenant needs
Address tenant concerns quickly, professionally, and economically
Schedule and attend regular meetings with key tenants to review property operations
Ensure work orders and preventative maintenance tasks are being tracked in specified work order system and completed in a timely and professional manner and in accordance with company KPIs
Oversee and participate in portfolio specific tenant outreach programs
Coordinate tenant survey process, including annual action plan implementation
Assist with lease review and abstracting as needed
Coordinate all phases of pre‑ and post‑move in process
Ensure proper tenant submetering tracking and billing
Ensure accurate and timely tenant billing, including operating and tax reconciliations
Regularly review Accounts Receivable reports, follow up on delinquent payments and recommend legal action when necessary
Maximize recoverable income on a property‑by‑property basis
Prepare annual operating budget and 5‑year capital plan for each property on an annual basis
Manage operations within property level budget for each property in respective portfolio
Review property cash flows and overall property operations. Understand, report and take responsibility for monthly expense variances in the respective portfolio
Responsible for monthly accruals
Manage vendor services and operational projects
Competitively bid service and special projects and prepare agreements
Oversee capital projects and attend construction meetings as needed
Inspect and review all buildings regularly and act on items to be addressed
Interact daily with building engineers to ensure continuity of building operations
Review and approve vendor invoices and ensure timely and accurate payment
Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update Accounting System and Work Order System, etc.)
Ensure tenant, vendor and team contact information and building records are maintained accurately
Ensure compliance with all laws, codes, regulations, insurance, warranties and reporting requirements
Ensure incident reports are properly filed and oversee insurance claim process as needed
Perform administrative duties as necessary
Support and adhere to Healthpeak’s corporate compliance and operating policies and procedures
Tour vacant space and support leasing efforts as needed
Assist with collection and coordination of market data, including market rents and operating expense estimates
Assist with acquisitions and dispositions, as required.
Sustain a high level of confidentiality with all company information
Perform other duties as assigned
Ability to travel: 15%
Competitive benefit package and generous cash incentive, salary commensurate with experience: $125,000 - $145,000 annually
POSITION REQUIREMENTS
Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting
A professional designation from BOMA, IREM, or CCIM preferred
Minimum of 5 years of experience in commercial real estate property management. Experience in Life Science Lab/healthcare property management strongly preferred
Experience in the analysis of operational and financial data
Possess strong initiative and sense of personal responsibility
Ability to establish and maintain rapport with business community and interact with various levels of professionals
Excellent written and verbal communication skills
Able to prioritize tasks and projects and thrive in fast‑paced environment
On‑site attendance is an essential function of the job and is required in‑office at company office or at properties five (5) days per week
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POSITION RESPONSIBILITIES The Property Manager (PM) is responsible for managing all operational and financial aspects of a single property or portfolio of Life Science Lab properties in their designated location. The ideal candidate will have experience with Life Science Lab and/or healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:
Ensure that team members develop, grow, and maintain strong relationships with tenant partners to deliver best-in-class customer service and Healthpeak core values (W.E. C.A.R.E)
Conduct annual performance evaluations for members of team along with other HR functions as assigned
Meet regularly with team members to review property operations
Manage properties proactively
Responsible for tenant satisfaction and lease compliance
Develop and maintain strong working relationships with our tenants and decision makers
Anticipate tenant needs
Address tenant concerns quickly, professionally, and economically
Schedule and attend regular meetings with key tenants to review property operations
Ensure work orders and preventative maintenance tasks are being tracked in specified work order system and completed in a timely and professional manner and in accordance with company KPIs
Oversee and participate in portfolio specific tenant outreach programs
Coordinate tenant survey process, including annual action plan implementation
Assist with lease review and abstracting as needed
Coordinate all phases of pre‑ and post‑move in process
Ensure proper tenant submetering tracking and billing
Ensure accurate and timely tenant billing, including operating and tax reconciliations
Regularly review Accounts Receivable reports, follow up on delinquent payments and recommend legal action when necessary
Maximize recoverable income on a property‑by‑property basis
Prepare annual operating budget and 5‑year capital plan for each property on an annual basis
Manage operations within property level budget for each property in respective portfolio
Review property cash flows and overall property operations. Understand, report and take responsibility for monthly expense variances in the respective portfolio
Responsible for monthly accruals
Manage vendor services and operational projects
Competitively bid service and special projects and prepare agreements
Oversee capital projects and attend construction meetings as needed
Inspect and review all buildings regularly and act on items to be addressed
Interact daily with building engineers to ensure continuity of building operations
Review and approve vendor invoices and ensure timely and accurate payment
Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update Accounting System and Work Order System, etc.)
Ensure tenant, vendor and team contact information and building records are maintained accurately
Ensure compliance with all laws, codes, regulations, insurance, warranties and reporting requirements
Ensure incident reports are properly filed and oversee insurance claim process as needed
Perform administrative duties as necessary
Support and adhere to Healthpeak’s corporate compliance and operating policies and procedures
Tour vacant space and support leasing efforts as needed
Assist with collection and coordination of market data, including market rents and operating expense estimates
Assist with acquisitions and dispositions, as required.
Sustain a high level of confidentiality with all company information
Perform other duties as assigned
Ability to travel: 15%
Competitive benefit package and generous cash incentive, salary commensurate with experience: $125,000 - $145,000 annually
POSITION REQUIREMENTS
Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting
A professional designation from BOMA, IREM, or CCIM preferred
Minimum of 5 years of experience in commercial real estate property management. Experience in Life Science Lab/healthcare property management strongly preferred
Experience in the analysis of operational and financial data
Possess strong initiative and sense of personal responsibility
Ability to establish and maintain rapport with business community and interact with various levels of professionals
Excellent written and verbal communication skills
Able to prioritize tasks and projects and thrive in fast‑paced environment
On‑site attendance is an essential function of the job and is required in‑office at company office or at properties five (5) days per week
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