Centra Health
Pace Community Outreach Specialist - Gretna Pace/Full Time 8a-5p
Centra Health, Gretna, Virginia, United States, 24557
Pace Community Outreach Specialist - Gretna Pace/Full Time 8a-5p
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Pace Community Outreach Specialist - Gretna Pace/Full Time 8a-5p
role at
Centra Health
Job Description Under the supervision of the Community Outreach Manager, the Community Outreach Specialist assists in coordinating the Centra PACE program marketing efforts, including presentations to potential referral sources, developing new referral sources, and maintaining referral tracking and marketing files. The Specialist obtains initial enrollment information for the PACE program, coordinates the enrollment process, completes initial in‑home assessments, assists in Medicaid applications and eligibility, and provides information and referrals to community agencies as appropriate.
Responsibilities
Provides guidance and education appropriate to the patient’s demographic and clinical needs.
Collaborates and shares information with identified community outreach programs and other identified resources.
Promotes informed decision making among patients and family members.
Engages in community collaboration, education, and outreach.
Manages a repository of patient information that provides an overview of the patient demographic and health information for use by internal and external multidisciplinary response teams and other community resources.
Makes appropriate referrals to community resources and serves as a liaison to the health care team.
Researches and maintains accurate, up‑to‑date lists of local mental health resources, including mental health providers, family support services, community resources, and peer support programs.
Maintains referral tracking system to include marketing database, mailing list and marketing files.
Under the supervision of the community outreach manager, develops and implements the marketing plan and associated activities following State and Federal guidelines.
Provides individual and group marketing presentations to potential referral sources.
Maintains consistent, close contact with existing referral sources.
Collaborates with DSS Supervisors in each city/county that provide Centra PACE services.
Provides monthly reports to the Division of Medical Assistance Services, the Centra PACE Community Outreach Manager, and the Centra PACE Quality Assurance Coordinator.
Participates in marketing activities, e.g., senior fairs, canvassing senior high‑rises, as developed in the marketing plan.
Plans and coordinates open houses/marketing events to enhance exposure for the Centra PACE program.
Assists individuals at every step of the enrollment process for PACE.
Other Functions
Maintains professional affiliations and any required certifications.
Follows all Centra PACE policies and procedures and OSHA safety guidelines.
Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants, and families.
Practices universal precautions and follows appropriate infection control procedures.
May perform other duties as assigned or requested. Job specifications can be modified or updated at any time.
Qualifications Required Qualifications:
Bachelor's Degree in Business, Marketing, or a health or human services field.
One year of experience working with the elderly.
Valid Virginia Driver’s License.
Preferred Qualifications:
Master’s Degree in Business Administration (MBA) or Master’s Degree in Healthcare Promotions.
Two years of experience in marketing, with more emphasis on sales, and/or admissions role for a senior services health care provider, or in an information and referral resource role within the senior networks of the Centra PACE service area.
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Pace Community Outreach Specialist - Gretna Pace/Full Time 8a-5p
role at
Centra Health
Job Description Under the supervision of the Community Outreach Manager, the Community Outreach Specialist assists in coordinating the Centra PACE program marketing efforts, including presentations to potential referral sources, developing new referral sources, and maintaining referral tracking and marketing files. The Specialist obtains initial enrollment information for the PACE program, coordinates the enrollment process, completes initial in‑home assessments, assists in Medicaid applications and eligibility, and provides information and referrals to community agencies as appropriate.
Responsibilities
Provides guidance and education appropriate to the patient’s demographic and clinical needs.
Collaborates and shares information with identified community outreach programs and other identified resources.
Promotes informed decision making among patients and family members.
Engages in community collaboration, education, and outreach.
Manages a repository of patient information that provides an overview of the patient demographic and health information for use by internal and external multidisciplinary response teams and other community resources.
Makes appropriate referrals to community resources and serves as a liaison to the health care team.
Researches and maintains accurate, up‑to‑date lists of local mental health resources, including mental health providers, family support services, community resources, and peer support programs.
Maintains referral tracking system to include marketing database, mailing list and marketing files.
Under the supervision of the community outreach manager, develops and implements the marketing plan and associated activities following State and Federal guidelines.
Provides individual and group marketing presentations to potential referral sources.
Maintains consistent, close contact with existing referral sources.
Collaborates with DSS Supervisors in each city/county that provide Centra PACE services.
Provides monthly reports to the Division of Medical Assistance Services, the Centra PACE Community Outreach Manager, and the Centra PACE Quality Assurance Coordinator.
Participates in marketing activities, e.g., senior fairs, canvassing senior high‑rises, as developed in the marketing plan.
Plans and coordinates open houses/marketing events to enhance exposure for the Centra PACE program.
Assists individuals at every step of the enrollment process for PACE.
Other Functions
Maintains professional affiliations and any required certifications.
Follows all Centra PACE policies and procedures and OSHA safety guidelines.
Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants, and families.
Practices universal precautions and follows appropriate infection control procedures.
May perform other duties as assigned or requested. Job specifications can be modified or updated at any time.
Qualifications Required Qualifications:
Bachelor's Degree in Business, Marketing, or a health or human services field.
One year of experience working with the elderly.
Valid Virginia Driver’s License.
Preferred Qualifications:
Master’s Degree in Business Administration (MBA) or Master’s Degree in Healthcare Promotions.
Two years of experience in marketing, with more emphasis on sales, and/or admissions role for a senior services health care provider, or in an information and referral resource role within the senior networks of the Centra PACE service area.
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