San Diego Staffing
Resident Assistant (On-Call)-13-020 - SC/Door Of Hope
San Diego Staffing, San Diego, California, United States, 92101
Resident Assistant
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The resident assistant is responsible for the supervision and safety of all residents in the TSA Homeless Service Programs during various shifts including evenings, overnights, weekends, and holidays. The resident assistant will work closely with the resident assistant coordinator, case managers, and program managers to assist with consistent oversight of residents working towards their goal plans. The primary responsibility is to provide coverage, crisis intervention, security, and oversight of daily program operations and activities. Essential functions include: actively engaging with program residents at all times, providing guidance and support with assisting residents working on programmatic elements, assisting residents in access to various resources on campus and in surrounding areas that support their program goals to obtain housing, providing detailed communication about program related information, assisting in the facilitation of program activities for residents, conducting regular building and campus safety checks to ensure the safety of all residents, conducting safety checks of units as indicated by the management team or sign in/out safety policies, submitting maintenance work orders for necessary repairs as identified or reported by residents, providing light cleaning, organizing, and setting up residential units in preparation for new resident occupancy, assisting with orientation of new residents to program, assisting in maintaining emergency food pantry, boutique, and other supply storages, performing clerical duties in support of program operation and general residential communication, participating in monthly staff meetings, supervision, and staff development, participating in relevant training, and performing other duties as assigned. Working conditions include the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to lift to 10lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone. Minimum qualifications include a minimum high school diploma; minimum of one year of work-related experience. Minimum two (2) years of experience working in a residential program for homeless families, preferred. Bilingual English / Spanish, preferred. Microsoft office literacy. Must pass background check prior to hire. Must obtain and maintain CPR/First Aid Certification within 30 days of hire. Skills, knowledge, and abilities include strong oral and written English communication skills, strong listening, critical thinking and problem-solving skills, a high level of professionalism with internal and external audiences, understanding of and sensitivity to the needs of the homeless population, knowledge of available community resources, ability to work collaboratively with other staff members, service providers and professionals, ability to effectively and appropriately handle crisis situations, ability to multi-task, be organized and pay attention to various dynamic details, high level of cultural awareness, competency and responsiveness, maintaining a non-judgmental attitude in working with diverse populations, strong initiative and the ability to work independently, utilizing trauma informed practices when engaging with residents, establishing rapport with clients while maintaining professional boundaries, and demonstrating maturity and maintaining confidentiality of information accessed during work.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The resident assistant is responsible for the supervision and safety of all residents in the TSA Homeless Service Programs during various shifts including evenings, overnights, weekends, and holidays. The resident assistant will work closely with the resident assistant coordinator, case managers, and program managers to assist with consistent oversight of residents working towards their goal plans. The primary responsibility is to provide coverage, crisis intervention, security, and oversight of daily program operations and activities. Essential functions include: actively engaging with program residents at all times, providing guidance and support with assisting residents working on programmatic elements, assisting residents in access to various resources on campus and in surrounding areas that support their program goals to obtain housing, providing detailed communication about program related information, assisting in the facilitation of program activities for residents, conducting regular building and campus safety checks to ensure the safety of all residents, conducting safety checks of units as indicated by the management team or sign in/out safety policies, submitting maintenance work orders for necessary repairs as identified or reported by residents, providing light cleaning, organizing, and setting up residential units in preparation for new resident occupancy, assisting with orientation of new residents to program, assisting in maintaining emergency food pantry, boutique, and other supply storages, performing clerical duties in support of program operation and general residential communication, participating in monthly staff meetings, supervision, and staff development, participating in relevant training, and performing other duties as assigned. Working conditions include the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to lift to 10lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone. Minimum qualifications include a minimum high school diploma; minimum of one year of work-related experience. Minimum two (2) years of experience working in a residential program for homeless families, preferred. Bilingual English / Spanish, preferred. Microsoft office literacy. Must pass background check prior to hire. Must obtain and maintain CPR/First Aid Certification within 30 days of hire. Skills, knowledge, and abilities include strong oral and written English communication skills, strong listening, critical thinking and problem-solving skills, a high level of professionalism with internal and external audiences, understanding of and sensitivity to the needs of the homeless population, knowledge of available community resources, ability to work collaboratively with other staff members, service providers and professionals, ability to effectively and appropriately handle crisis situations, ability to multi-task, be organized and pay attention to various dynamic details, high level of cultural awareness, competency and responsiveness, maintaining a non-judgmental attitude in working with diverse populations, strong initiative and the ability to work independently, utilizing trauma informed practices when engaging with residents, establishing rapport with clients while maintaining professional boundaries, and demonstrating maturity and maintaining confidentiality of information accessed during work.