Amazon
Senior ProServe Account Executive, US SSI
Job ID: 3104572 | Amazon Web Services, Inc.
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you will engage and win new customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You will work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer‑facing relationship owner you will focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals that secure customer sign‑off of Statements of Work (SOWs). Following project launch, you will maintain a connection with the customer to ensure we deliver the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems, coupled with strong analytical, problem‑solving, and project management abilities. PAE performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). New customer acquisition experience will be essential for success in this role.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, covering a variety of solutions, technologies, and industries.
Key Job Responsibilities
Lead business development efforts by engaging customers and driving high‑value engagements.
Win net new customer logos.
Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts.
Create proposals, secure customer sign‑off on Statements of Work (SOWs), and ensure successful project delivery.
Monitor ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential.
Advocate for customers while balancing AWS business objectives.
About the Team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.
Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
5+ years of experience in technology sales or account management. (Alternative: Experience in technology sales or account management, preferably in cloud services.)
5+ Professional Services sales experience and net new logo acquisition expertise.
Experience with sales targets, business development, and driving customer satisfaction.
Experience with cloud technologies and IT strategies.
Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
Preferred Qualifications
Excellent communication, presentation, and negotiation skills.
Ability to build and maintain C-level client relationships.
Financial acumen with the ability to analyze and report on key performance metrics.
Technical proficiency to understand and articulate AWS services and solutions.
Strategic thinking and problem‑solving skills.
Excellent storytelling and active listening abilities.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. For more information on accommodations during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you will engage and win new customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You will work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer‑facing relationship owner you will focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals that secure customer sign‑off of Statements of Work (SOWs). Following project launch, you will maintain a connection with the customer to ensure we deliver the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems, coupled with strong analytical, problem‑solving, and project management abilities. PAE performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). New customer acquisition experience will be essential for success in this role.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, covering a variety of solutions, technologies, and industries.
Key Job Responsibilities
Lead business development efforts by engaging customers and driving high‑value engagements.
Win net new customer logos.
Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts.
Create proposals, secure customer sign‑off on Statements of Work (SOWs), and ensure successful project delivery.
Monitor ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential.
Advocate for customers while balancing AWS business objectives.
About the Team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.
Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
5+ years of experience in technology sales or account management. (Alternative: Experience in technology sales or account management, preferably in cloud services.)
5+ Professional Services sales experience and net new logo acquisition expertise.
Experience with sales targets, business development, and driving customer satisfaction.
Experience with cloud technologies and IT strategies.
Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience.
Preferred Qualifications
Excellent communication, presentation, and negotiation skills.
Ability to build and maintain C-level client relationships.
Financial acumen with the ability to analyze and report on key performance metrics.
Technical proficiency to understand and articulate AWS services and solutions.
Strategic thinking and problem‑solving skills.
Excellent storytelling and active listening abilities.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. For more information on accommodations during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr