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Veero Auto Group

Automotive Service Advisor

Veero Auto Group, Morris, Minnesota, United States, 56267

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Automotive Service Advisor Location:

Veero Ford & Chrysler Dodge Jeep Ram – Morris, MN

About Veero Ford & Chrysler Dodge Jeep Ram At Veero Ford & Chrysler Dodge Jeep Ram, we believe that a great customer experience starts with great people. Our dealership is process-driven, family-oriented, and built on respect, accountability, and teamwork. We coach and support our employees daily, providing ongoing training and opportunities for professional growth.

Whether you’re starting fresh or looking for a better quality of life, Morris, Stevens County, and Pope county is a place you can put down roots and truly feel at home. Even though we’re based in a small town, we offer big-city opportunity and a supportive, close-knit environment.

Relocation assistance may be available for qualified candidates and can be discussed during the interview process.

Job Type & Schedule

Job Type:

Full-time

Schedule:

Monday to Friday, occasional Saturdays as needed

Work Requirements

Ability to Commute:

Morris, MN (Required)

Work Location:

In person

Job Description Veero Ford & CDJR of Morris is seeking an Automotive Service Advisor to join our growing service department. This role is ideal for someone with a passion for customer service and strong attention to detail. As a Service Advisor, you’ll act as the main point of contact between customers and our service technicians, ensuring all repairs are communicated clearly, accurately, and efficiently.

This position requires excellent communication, organizational, and follow‑up skills to help maintain a smooth and customer‑focused service experience.

Responsibilities

Greet customers promptly and professionally as they arrive in the service lane

Listen to customer concerns and document repair requests accurately

Create and manage repair orders, providing clear cost and time estimates

Communicate effectively with technicians and update customers throughout the repair process

Verify that completed work meets dealership and customer quality standards

Handle warranty documentation and approval submissions

Follow up with customers post‑service to ensure satisfaction

Maintain an organized work area and uphold a positive, professional dealership image

Qualifications

Knowledge of vehicle systems and general automotive repair processes

Excellent communication and interpersonal skills

Strong attention to detail and ability to multitask in a fast‑paced environment

Customer‑focused mindset with problem‑solving ability

Proficiency in computers and dealership management software

Valid driver’s license and clean driving record

Why Join Veero Ford & Chrysler Dodge Jeep Ram

Family‑oriented dealership culture with long‑term career potential

Supportive leadership team that values development and teamwork

Modern facility with up‑to‑date tools and technology

Opportunities for continued education and brand training

Benefits

Competitive pay based on experience and performance

Health, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Paid training and certification opportunities

Employee vehicle purchase program

Career advancement and long‑term stability

Equal Opportunity Employer Statement Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We are committed to fostering an inclusive, respectful workplace free from discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any protected characteristic.

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