Community Engagement Manager

1 week ago Be among the first 25 applicants As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we\'re empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it. The Community Engagement Manager (CEM) is a dynamic leader who activates strategies designed to advance the organization’s mission by expanding our reach into the community; managing volunteers to amplify programming across the territory’s geography; and ensuring all territory activities are in alignment with organizational goals and guidelines. By building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the CEM supports revenue generation and growth of our supporter base. The CEM supports over 4M households and collaborates with over 25 HCPs. This individual is a high-impact, high-energy team player who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets. As one of the top performing Territories in the country, the Florida Territory plays a vital role in the organization’s success. The Florida territory has 19 staff, 6 Chapter Boards and 12 events collectively driving over $8 million in total net revenue. This position is on a hybrid work model (Naples office) 2 days a week in office and remotely in the field 3 days a week. Remote eligibility would be considered. The ideal candidate must reside in greater Naples, Palm Beach, Ft Lauderdale or Miami, FL. Spanish speaking is a plus. Key Responsibilities Acquisition, Activation & Engagement (40%) Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines Identify and manage opportunities for CE resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy Utilize national CE dashboards to analyze data and uncover growth opportunities Onboard new resource partners with HCP leads Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities Deliver consistent communication to HCPs Manage processes with resource distribution partners to ensure implementation meets expectations and standards Responsible for achieving personal engagement and acquisition goals and support the overall achievement of goals in the broader territory Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals, T1D community members, healthcare providers, advocates, and other stakeholders across the territory geography Ensure connectivity of Bag of Hope/Pack recipients across all territory programs and activities Develop community-based small event strategy, and manage volunteers to execute events (meet-ups, support groups, community breakfasts) Partner with Institutional Fundraising to surface local grant resources to fund community engagement projects Elevate supporters with greater interest and capacity to specific revenue channels (P2P, Signature Events, Philanthropic Engagement) Implement strategies to acquire and activate supporters in events to meet fundraising and participation goals Evaluate chapter activities and seek ways to improve performance and fundraising success; support cultivation of new supporters within the chapter footprint Volunteer Management (30%) Recruit, cultivate, and manage volunteer leaders that drive engagement and activation throughout the territory Provide training, resources, and communications to volunteers Ensure meaningful engagement of volunteers and maintain strong relationships with volunteer partners Collaborate with CE peers and participate in national CE meetings, trainings, and working groups Awareness (20%) Support and maintain the vision, mission, and priorities of Breakthrough T1D; articulate strategic direction Promote mission engagement opportunities in research, advocacy, community engagement, and clinical trials Develop and implement community engagement and advocate recruitment strategies aligned with national strategies Implement program resources (Bag of Hope, Teen/Adult Packs), Outreach Volunteer Impact Initiative, Community Summit, and advocate recruitment Develop and manage CE communication plans and volunteer updates; coordinate materials for meetings and events Represent Breakthrough T1D with professionalism and integrity Administration (10%) Maintain policies and procedures Develop expertise in community engagement platforms Participate in monthly strategy meetings with partners to monitor KPI progress and address risks Set goals and pipeline strategies with national program partners Respond to inquiries and issues promptly Qualifications 3-5 years of community building and engagement experience, preferably in a healthcare-related, mission-driven organization with event experience Strong relationship-building and fundraising knowledge (peer-to-peer and signature events) Experience working with volunteers and building networks Energy, integrity, empathy, creativity; team player with goal alignment Proven ability to maintain strategic relationships in the local area; existing network preferred Ability to be an effective spokesperson for Breakthrough T1D; clear communicator and motivator Strong multi-tasking and time management; able to meet deadlines in a fast-paced environment Independent judgment, initiative, analytical and problem-solving skills Proficient with MS Office and CRM systems College degree or equivalent Ability to travel within the territory; occasional evenings/weekends and overnight travel Essential Functions The physical demands described are representative of those that must be met to perform the essential functions. Reasonable accommodations may be made. The employee must be able to talk, hear, use hands, and perform other actions described, including occasional lifting up to 25 pounds and occasionally up to 50 pounds. Noise level is usually moderate. Additional Information Breakthrough T1D is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. We support a diverse and inclusive workforce.

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