GlaxoSmithKline
Community Engagement Account Manager – Jacksonville, FL
GlaxoSmithKline, Jacksonville, Florida, United States, 32290
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition.
We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast‑paced, diverse, inclusive, competitive, and caring. ViiV isn’t just somewhere to work — it’s a place to belong, an invitation to bring your very best, and a team full of impact‑driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
Role Overview ViiV is seeking an experienced, results‑driven professional for the position of Community Engagement Account Manager. The ability to thrive in a fast‑paced, complex environment and work within the local community to drive performance for launch brand is essential. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives and partnering with local community organizations to align with ViiV’s mission of leaving no person with HIV behind.
Responsibilities
Identify, target, and execute new business by working within the local community to launch a new approach to HIV prevention.
Identify and lead community‑related initiatives that align to augmenting territory level sales in partnership with local sales teams.
Deliver branded and unbranded content targeting PrEP support professionals (HIV testers, PrEP navigators, etc.).
Focus on delivering clinical information and the role of a new long‑acting injectable in HIV prevention to underrepresented diverse populations, allied healthcare providers as well as PrEP decision makers and influencers.
Passionately deliver promotional activities for a new long‑acting injectable in HIV prevention, engaging and exciting communities and organizations disproportionately affected by HIV transmission.
Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community in key organizations within the local communities: AIDS Service Organizations, Faith Based, ethnic organizations, and other community‑based organizations.
Provide culturally relevant and appropriate resources for discussing PrEP options available to key customers.
Develop strong community networks and establish pathways to PrEP care to expand outreach to underrepresented populations.
Align and execute business plans that are tailored to the unique needs within a local market to help HCPs scale their prevention model to reach more patients in partnership with sales.
Coordinate, engage, and partner with multiple cross‑functional team members (i.e., Sales, Clinical Educators, Field Reimbursement Managers and Medical) to deliver an integrated product experience to customers.
Maintain a portfolio‑based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience.
Deliver and adapt execution plans to achieve performance goals and objectives utilizing KPIs, scaling of successes, business problem solving, etc.
Conduct community needs assessment via stakeholder mapping, identifying key influence points and developing Community Engagement Plans; mapping out pathways to PrEP.
Develop and foster external relationships with key influential customers and thought leaders.
Basic Qualifications
BA/BS degree required.
3+ years of pharmaceutical sales experience which should include specialty or HIV experience.
5+ years of experience in or with HIV/AIDS or public health community‑based organizations.
Ability to travel domestically as necessary, which may include overnight travel; majority of time will be spent in market.
Valid Driver’s License.
Preferred Qualifications
Bilingual in Spanish.
Degree in Business, Marketing, Life Sciences, Health Policy, Health or Allied Health fields.
Strong connection to and understanding of community needs, specific to HIV prevention; enthusiasm to promote new long‑acting HIV prevention injectable to key communities.
Demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives.
Demonstrated experience navigating, organizing and influencing key stakeholders, along with establishing community networks and pathways to expand outreach to underrepresented populations.
Experience in defining and executing market development strategies.
Strong planning and organization skills, analytical ability, business acumen, decision‑making ability, and problem‑solving skills.
Excellent written and oral communication skills.
All ViiV employees receive the same benefits options and plans as GSK employees. Please visit to learn more about the comprehensive benefits program ViiV offers US employees.
If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1‑877‑694‑7547 (US Toll Free) or +1 801 567 5155 (outside US).
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies: ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. In the absence of such written authorization being obtained, any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
GlaxoSmithKline
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We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast‑paced, diverse, inclusive, competitive, and caring. ViiV isn’t just somewhere to work — it’s a place to belong, an invitation to bring your very best, and a team full of impact‑driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
Role Overview ViiV is seeking an experienced, results‑driven professional for the position of Community Engagement Account Manager. The ability to thrive in a fast‑paced, complex environment and work within the local community to drive performance for launch brand is essential. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives and partnering with local community organizations to align with ViiV’s mission of leaving no person with HIV behind.
Responsibilities
Identify, target, and execute new business by working within the local community to launch a new approach to HIV prevention.
Identify and lead community‑related initiatives that align to augmenting territory level sales in partnership with local sales teams.
Deliver branded and unbranded content targeting PrEP support professionals (HIV testers, PrEP navigators, etc.).
Focus on delivering clinical information and the role of a new long‑acting injectable in HIV prevention to underrepresented diverse populations, allied healthcare providers as well as PrEP decision makers and influencers.
Passionately deliver promotional activities for a new long‑acting injectable in HIV prevention, engaging and exciting communities and organizations disproportionately affected by HIV transmission.
Engage with social workers, case managers, treatment educators, discharge planners, outreach workers, and others directly or indirectly linked to the community in key organizations within the local communities: AIDS Service Organizations, Faith Based, ethnic organizations, and other community‑based organizations.
Provide culturally relevant and appropriate resources for discussing PrEP options available to key customers.
Develop strong community networks and establish pathways to PrEP care to expand outreach to underrepresented populations.
Align and execute business plans that are tailored to the unique needs within a local market to help HCPs scale their prevention model to reach more patients in partnership with sales.
Coordinate, engage, and partner with multiple cross‑functional team members (i.e., Sales, Clinical Educators, Field Reimbursement Managers and Medical) to deliver an integrated product experience to customers.
Maintain a portfolio‑based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV experience.
Deliver and adapt execution plans to achieve performance goals and objectives utilizing KPIs, scaling of successes, business problem solving, etc.
Conduct community needs assessment via stakeholder mapping, identifying key influence points and developing Community Engagement Plans; mapping out pathways to PrEP.
Develop and foster external relationships with key influential customers and thought leaders.
Basic Qualifications
BA/BS degree required.
3+ years of pharmaceutical sales experience which should include specialty or HIV experience.
5+ years of experience in or with HIV/AIDS or public health community‑based organizations.
Ability to travel domestically as necessary, which may include overnight travel; majority of time will be spent in market.
Valid Driver’s License.
Preferred Qualifications
Bilingual in Spanish.
Degree in Business, Marketing, Life Sciences, Health Policy, Health or Allied Health fields.
Strong connection to and understanding of community needs, specific to HIV prevention; enthusiasm to promote new long‑acting HIV prevention injectable to key communities.
Demonstrated experience in developing strategic business plans with specific, measurable, action‑oriented objectives.
Demonstrated experience navigating, organizing and influencing key stakeholders, along with establishing community networks and pathways to expand outreach to underrepresented populations.
Experience in defining and executing market development strategies.
Strong planning and organization skills, analytical ability, business acumen, decision‑making ability, and problem‑solving skills.
Excellent written and oral communication skills.
All ViiV employees receive the same benefits options and plans as GSK employees. Please visit to learn more about the comprehensive benefits program ViiV offers US employees.
If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1‑877‑694‑7547 (US Toll Free) or +1 801 567 5155 (outside US).
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies: ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. In the absence of such written authorization being obtained, any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
GlaxoSmithKline
#J-18808-Ljbffr