LanceSoft Inc
Customer Service Mail Couriers / Mail Carrier
LanceSoft Inc, Redmond, Washington, United States, 98052
Contract
Company Description In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Description Customer Service Mail Couriers are a moving piece to the operations of the mailroom.
Responsible for processing the mail and parcels continuously throughout the day and delivery and pick-up of mail onsite using a company van.
A Customer Service Mail Courier’s daily tasks will involve:
Delivering all inbound mail, packages, and freight into mailroom, package lockers or mutually accepted location.
Collecting proper signatures for deliveries to customers utilizing on site tracking software.
Collect all outbound mail, packages from the mailroom
Ensure customers have adequate supply of shipping materials
Maintaining all logs and reporting documentation
Effectively communicating with clients and personnel.
Driving a company vehicle to perform pick-up/ delivery service for customer while assigned to an assigned route or on an as needed basis
Loading and unloading packages from company vehicle
Responsibilities:
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
Operating mailing, copy or scanning equipment
Shipping & Receiving
Handle time-sensitive material like confidential, urgent packages
Perform other tasks as assigned
Scanning incoming mail to recipients
Perform file purges and pulls
Create files and ship files
Provide backfill when needed
Enter information daily into spreadsheets
Identify charges and match them to billing
Sort and deliver mail, small packages
May be required to drive to make client deliveries!
Qualifications You need great people skills, patience and the ability to multi-task to succeed in this job. Other aspects of your background will include:
Minimum of 1 year customer service experience
Must be at least 21 years old
Microsoft Office Skills
Ability to lift up to 70 lbs occasionally
Sit, stand, and/or walk for long periods of time
Must have a valid driver’s license and clean DMV record
Comments/Special Instructions Delivering mail and packages up to 70 lbs. throughout large campus, will do a lot of walking each day from building to building.
Job is very similar to a normal mail carrier, except they will remain within the large client campus.
Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
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Company Description In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Description Customer Service Mail Couriers are a moving piece to the operations of the mailroom.
Responsible for processing the mail and parcels continuously throughout the day and delivery and pick-up of mail onsite using a company van.
A Customer Service Mail Courier’s daily tasks will involve:
Delivering all inbound mail, packages, and freight into mailroom, package lockers or mutually accepted location.
Collecting proper signatures for deliveries to customers utilizing on site tracking software.
Collect all outbound mail, packages from the mailroom
Ensure customers have adequate supply of shipping materials
Maintaining all logs and reporting documentation
Effectively communicating with clients and personnel.
Driving a company vehicle to perform pick-up/ delivery service for customer while assigned to an assigned route or on an as needed basis
Loading and unloading packages from company vehicle
Responsibilities:
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
Lift heavy boxes, files or paper when needed
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Adhere to all safety procedures
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
Operating mailing, copy or scanning equipment
Shipping & Receiving
Handle time-sensitive material like confidential, urgent packages
Perform other tasks as assigned
Scanning incoming mail to recipients
Perform file purges and pulls
Create files and ship files
Provide backfill when needed
Enter information daily into spreadsheets
Identify charges and match them to billing
Sort and deliver mail, small packages
May be required to drive to make client deliveries!
Qualifications You need great people skills, patience and the ability to multi-task to succeed in this job. Other aspects of your background will include:
Minimum of 1 year customer service experience
Must be at least 21 years old
Microsoft Office Skills
Ability to lift up to 70 lbs occasionally
Sit, stand, and/or walk for long periods of time
Must have a valid driver’s license and clean DMV record
Comments/Special Instructions Delivering mail and packages up to 70 lbs. throughout large campus, will do a lot of walking each day from building to building.
Job is very similar to a normal mail carrier, except they will remain within the large client campus.
Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
#J-18808-Ljbffr