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Resident Relations & Leasing Coordinator

Medium, Phoenix, Arizona, United States, 85003

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Who We Are Culdesac Tempe is a mixed‑use neighborhood development, which opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers including the James Beard‑nominated Cocina Chiwas. Culdesac is the co‑developer and property manager. However, we call it Neighborhood Management because this so much more than just an apartment complex.

Learn more about our vision, our product, and how we are changing how people live, work, and move:

Watch An immersive look at life in our car‑free neighborhood by Hard Reset

Read Living Car‑free in Arizona, on Purpose and Happily by The New York Times

Read "America's "First Car‑Free Neighborhood"" by Dwell

Watch Blueprint for Environmentally Friendly, Car‑Free Living on PBS NewsHour

Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits – Ryan Johnson and hall‑of‑fame basketball player Steve Nash on the Good Traffic podcast

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.

The Role Culdesac is growing our team and looking for a

Resident Relations & Leasing Coordinator at Culdesac Tempe

and

La Paloma

to help with our mission, working from our Tempe neighborhood office.

The

Resident Relations & Leasing Coordinator

is responsible for providing

exceptional customer service

and

supporting the leasing process

from initial contact to move‑in. Responsibilities include managing community events and answering resident questions to ensure a high level of resident satisfaction. You will generate and contact leads, coordinate tours of our neighborhood, and oversee the application and move‑in processes.

The Requirements While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience providing

exceptional customer service

to residents, guests, and public, while

managing the day‑to‑day operations

of a community. You will support overall community engagement and neighborhood experience that will include residents, retail partners, and local community members. You support daily administrative tasks, such as answering phones, greeting residents, and supporting the property management team with any special projects.

Experience with

lead generation and attracting prospects.

You bring a

sales mindset

to increase interest through nurturing and educating, with the ultimate goal of converting leads to residents.

Experience with

CRM and property management software

is a plus.

Ability to

make decisions quickly

and work in a fast‑paced environment.

Passion for understanding our brand and interest in sharing our brand with new prospects.

Willing to work on‑site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.

Prioritizes a

lifestyle leveraging public transportation, micromobility , and other alternatives to private cars.

Locations We are headquartered in Tempe, AZ. This position is an onsite role at our Tempe Neighborhood.

Benefits & Perks

Benefits Package

– Includes options for medical, dental, and vision.

Parental Leave

– Up to 12 weeks paid time off for qualifying events.

401K Savings

– Menu of savings types through Guideline.

Mobility Stipend

– Up to $500 to invest in employee micro‑mobility setup (e.g., e‑bike, e‑scooter, micro‑mobility accessories).

Car‑Free Commuter Benefit

– $200 per month paid by Culdesac.

On‑Site Living Discount

– 30% discount on base rent for 1 unit at a Culdesac‑managed property.

Performance‑based commission plan

– Eligible for participation in accordance with company policy.

Our Values As sprawl became commonplace in our cities, we grew less connected to each other. We normalized hour‑long commutes, even as private vehicle ownership became the largest source of carbon pollution. Cars and roads began to dictate development decisions and shape urban life. At Culdesac, we blend technology, real estate, and culture to reimagine daily living. Come help us make our residents happier, healthier, and more productive — both in the years they spend with us and in the moments they share together.

Next Steps

A 15‑minute call with a recruiter to understand your high‑level background and cover logistics & expectations.

A 30‑minute onsite interview with our Community Manager to understand your work product and a list of company scenarios.

A 30‑minute onsite interview with our People Team overviewing how you would fit in Culdesac’s mission, vision, and culture.

At each step, we leave time for you to ask us questions. We look forward to hearing from you!

$19 - $21 an hour

Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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