Kahlig Auto Group
Service Advisor - North Park Subaru
Kahlig Auto Group, San Antonio, Texas, United States, 78208
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Service Advisor - North Park Subaru
role at
Kahlig Auto Group .
Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program.
We are an Equal Opportunity Employer.
About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard‑working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Automotive
Referrals increase your chances of interviewing at Kahlig Auto Group by 2x.
Get notified about new Service Advisor jobs in
San Antonio, TX .
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Service Advisor - North Park Subaru
role at
Kahlig Auto Group .
Responsibilities
Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program.
We are an Equal Opportunity Employer.
About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard‑working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Automotive
Referrals increase your chances of interviewing at Kahlig Auto Group by 2x.
Get notified about new Service Advisor jobs in
San Antonio, TX .
#J-18808-Ljbffr