USI Insurance Services
Commercial Lines Senior Account Manager, Select
USI Insurance Services, Overland Park, Kansas, United States, 66213
Commercial Lines Senior Account Manager, Select
Applications accepted through 12/15/2025
General Description Manage and coordinate all service activities for commercial lines clients with $5,000 in revenue and above. Serve as the primary contact, responsible for developing and maintaining strong client relationships. Understand and execute marketing, analyze options, present recommendations, and implement insurance programs. Maintain 92% or above retention on the assigned book of business.
Responsibilities
Accountable for the client relationship, account retention, and developing a comprehensive and competitive insurance program.
Work independently to inform and educate clients on policy changes, exclusions, insurance coverages, and industry trends.
Respond to client and insurance carrier requests within agreed upon timeframes.
Manage renewal workflow for assigned book of business, avoiding any lapse in coverage.
Negotiate renewal and/or new line of coverage with knowledge of carrier underwriting guidelines.
Prepare proposals and summaries of insurance.
Assist clients with claims reporting.
Adhere to company’s credit and collection policy in invoicing and pursuing prompt payments; request cancellations in accordance with company standards.
Manage client account in accordance with USI guidelines and key performance indicators.
Educate and mentor Select Commercial Lines teammates.
Keep current on industry information, technology, and trends.
Participate in virtual client meetings and occasional in-person visits as required.
Knowledge, Skills And Abilities
3 years of experience in a Commercial Property & Casualty insurance agency.
College degree preferred.
Must hold or be willing to earn Property and Casualty insurance license.
Hold an industry designation or be willing to further industry knowledge through courses.
Knowledge of Sagitta/ImageRight preferred.
Strong written, verbal, and interpersonal communication skills.
Comfortable with internet‑based programs and Microsoft Office products.
Proven ability to work in a fast‑paced, team environment with minimal instruction and a high degree of accuracy.
Why USI? USI is one of the largest insurance brokerage and consulting firms in the world, with more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide. We invest heavily in our associates, celebrate their growth through employee reward and recognition programs, and offer unparalleled personal and professional development opportunities.
USI’s USI ONE Advantage® delivers robust risk‑management and benefit solutions with a bottom‑line financial impact. Our industry‑leading programs, rewards, and recognition support a healthy, productive life for our associates.
We are committed to community engagement, environmental sustainability, and a diverse, equitable, and inclusive workplace through programs such as “I’m With U.”
Benefits Competitive health, wellness, dental, and vision plans; 401(k) and retirement savings; flexible spending accounts; short‑ and long‑term disability; life insurance and other employer‑sponsored benefits. Generous paid time off, family leave, and holiday time.
Salary and Incentives Salary Range: $70,000 – $80,000. Bonus‑eligible with a target incentive of 5%.
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General Description Manage and coordinate all service activities for commercial lines clients with $5,000 in revenue and above. Serve as the primary contact, responsible for developing and maintaining strong client relationships. Understand and execute marketing, analyze options, present recommendations, and implement insurance programs. Maintain 92% or above retention on the assigned book of business.
Responsibilities
Accountable for the client relationship, account retention, and developing a comprehensive and competitive insurance program.
Work independently to inform and educate clients on policy changes, exclusions, insurance coverages, and industry trends.
Respond to client and insurance carrier requests within agreed upon timeframes.
Manage renewal workflow for assigned book of business, avoiding any lapse in coverage.
Negotiate renewal and/or new line of coverage with knowledge of carrier underwriting guidelines.
Prepare proposals and summaries of insurance.
Assist clients with claims reporting.
Adhere to company’s credit and collection policy in invoicing and pursuing prompt payments; request cancellations in accordance with company standards.
Manage client account in accordance with USI guidelines and key performance indicators.
Educate and mentor Select Commercial Lines teammates.
Keep current on industry information, technology, and trends.
Participate in virtual client meetings and occasional in-person visits as required.
Knowledge, Skills And Abilities
3 years of experience in a Commercial Property & Casualty insurance agency.
College degree preferred.
Must hold or be willing to earn Property and Casualty insurance license.
Hold an industry designation or be willing to further industry knowledge through courses.
Knowledge of Sagitta/ImageRight preferred.
Strong written, verbal, and interpersonal communication skills.
Comfortable with internet‑based programs and Microsoft Office products.
Proven ability to work in a fast‑paced, team environment with minimal instruction and a high degree of accuracy.
Why USI? USI is one of the largest insurance brokerage and consulting firms in the world, with more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide. We invest heavily in our associates, celebrate their growth through employee reward and recognition programs, and offer unparalleled personal and professional development opportunities.
USI’s USI ONE Advantage® delivers robust risk‑management and benefit solutions with a bottom‑line financial impact. Our industry‑leading programs, rewards, and recognition support a healthy, productive life for our associates.
We are committed to community engagement, environmental sustainability, and a diverse, equitable, and inclusive workplace through programs such as “I’m With U.”
Benefits Competitive health, wellness, dental, and vision plans; 401(k) and retirement savings; flexible spending accounts; short‑ and long‑term disability; life insurance and other employer‑sponsored benefits. Generous paid time off, family leave, and holiday time.
Salary and Incentives Salary Range: $70,000 – $80,000. Bonus‑eligible with a target incentive of 5%.
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