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Relationship Manager

Axela Tech, Miami, Florida, us, 33222

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Are you a natural communicator who loves building relationships?

Do you enjoy solving problems for your clients?

Do you know how to make customers feel supported?

If you said yes to any of these questions, we want to meet you!

Axela, a leading technology company serving community associations across the nation, is looking for a South Florida-based Relationship Manager to join our Miami office. You will be joining our client-facing expansion team—a tight-knit, high-impact group within the larger Sales organization.

This is a hybrid position. Applicants must be able to work at least 3 days a week in our Miami, FL corporate office.

About Axela Axela is an established and growing tech company based in Miami, building smart solutions that make life easier for property management companies and community associations. Our platform is designed to bring transparency, communication, and efficiency to the typically arduous process of managing and collecting delinquent accounts.

What You'll Do

Help onboard and train new clients to ensure a smooth implementation experience

Partner with community association managers to introduce our platform to board members

Host webinars for partners and prospective clients to demonstrate value and build engagement

Jump in to assist with escalated support issues when needed

Collaborate closely with Account Executives to strengthen relationships and identify growth opportunities

Be proactive in driving new sign-ups and helping users see the value of the platform

What We're Looking For

Experience in a client-facing or relationship management role

Excellent communication skills (written and verbal)

Comfort leading presentations, demos, or trainings

Ability to work cross-functionally with Sales, Support, and Product teams

Organized, detail-oriented, and great at follow-through

Bonus Points

Experience in the community management, property management, or HOA industry

Familiarity with related software or vendors in this space

Why Join Us?

Fast-paced, collaborative environment with lots of growth opportunity

A team that values empathy, transparency, and a great user experience

Office based in sunny Miami—where innovation meets lifestyle

Benefits & Perks

Competitive compensation (fixed + variable)

Medical, Dental, Vision & Life insurance

401k

Opportunity for equity via stock options

How to Apply Please apply below, or send your resume and cover letter to info@axela-tech.com

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