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Director, Portfolio Operations

Aramark Corporation, Plano, Texas, us, 75086

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Job Description The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.

Our team is driven by a commitment to serve seriously delicious food with world‑class hospitality. We are a group with passion and integrity at our core. We are kind and genuine, we are intelligent, creative, and ambitious. We are serious about our craft, but don’t take ourselves too seriously. While striving to be the best, we never lose sight of the importance of having fun. What we are looking for are good people – those who are genuinely hospitable, strive for excellence, enjoy learning, and share our passion for food and hospitality.

The National Account Director is responsible for developing and managing strategic relationships with key national accounts. This role involves driving sales growth, ensuring customer satisfaction, achieving revenue targets and client relations. The ideal candidate will have a strong operational background, excellent leadership skills, and the ability to work collaboratively across various departments. This individual is responsible for the day‑to‑day operations in conjunction with the on‑site General Managers for locations within the client family.

Job Responsibilities

Manage and guide the activities of your management team

Set the strategic/tactical direction for each account

Develop and implement portfolio strategies for increasing sales and profits through national client

Create, build and maintain positive business relationships with Aramark's current and prospective clients

Grow existing annual customer revenues by adding new products and services, adding new locations and price increases

This individual will be charged with the overall account development, including proposals for expansion to sites served and services provided.

Responsible to manage both client and Aramark budgets.

Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities.

Qualifications

Bi‑lingual in English & Spanish a plus

5‑10 years of experience as a District Manager level or equivalent preferred including P&L responsibility within the hospitality, retail, or food and beverage industries

Bachelor’s degree is generally required to be successful; advanced degree in business or related field is desired

Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgement and client/consumer interaction.

Confirmed ability to hire, assess, develop, and grow hard‑working talent

Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues

Established communication and teamwork skills to work with all levels within the organization from the front‑line associate through senior leadership

Strong customer focus and relationship‑building capabilities

Strategic thinking and problem‑solving abilities

High level of integrity and professionalism

Ability to work independently and as part of a team

Must be able to create systems and processes to manage remotely

Willing to travel up to 60%

About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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