Under the supervision of the Property Manager, the Assistant Property Manager assists in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring that the community generates satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards, assuring customer satisfaction.
Essential Duties and Responsibilities
In the absence of the Property Manager, the Assistant Property Manager is in charge of the office and responsible for all community monies, ensuring daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
If there is more than one Assistant Property Manager at a site, the Property Manager will designate who will be in charge during absence.
Perform outreach marketing as directed by Property Manager/Regional Property Manager.
Follow‑up on prospective rental leads/visitors.
Process accounts payable and accounts receivable as instructed.
Perform other duties as assigned.
Managing People Includes staff in planning, decision‑making, facilitating and process improvement; takes responsibility for subordinates' activities; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external).
Qualifications Must have one or more of the following:
4‑year degree
2‑year associate's degree
2 years’ work experience in retail sales or customer‑related service
Other Qualifications
Professional appearance
Detail‑oriented individual with excellent interpersonal skills
Knowledge of apartment rental and collection practices
Excellent customer service skills as well as sales and marketing skills
Organizational and multi‑tasking skills
Ability to work well with others and work independently
Strong written and verbal communication skills
Yardi expertise preferred
Tax credit and/or bonded experience preferred
Certificates, Licenses, Registrations Current driver's license. ARM or CAM preferred.
Other Skills and Abilities Knowledge of Residential Property Management.
Benefits Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Location Buckroe Pointe
Working Hours Weekend hours: Saturdays 10AM - 5PM
Seniority level Entry level
Employment type Full‑time
Job function Sales and Management
Equal Opportunity Employer. Drug‑Free Workplace.
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Essential Duties and Responsibilities
In the absence of the Property Manager, the Assistant Property Manager is in charge of the office and responsible for all community monies, ensuring daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
If there is more than one Assistant Property Manager at a site, the Property Manager will designate who will be in charge during absence.
Perform outreach marketing as directed by Property Manager/Regional Property Manager.
Follow‑up on prospective rental leads/visitors.
Process accounts payable and accounts receivable as instructed.
Perform other duties as assigned.
Managing People Includes staff in planning, decision‑making, facilitating and process improvement; takes responsibility for subordinates' activities; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external).
Qualifications Must have one or more of the following:
4‑year degree
2‑year associate's degree
2 years’ work experience in retail sales or customer‑related service
Other Qualifications
Professional appearance
Detail‑oriented individual with excellent interpersonal skills
Knowledge of apartment rental and collection practices
Excellent customer service skills as well as sales and marketing skills
Organizational and multi‑tasking skills
Ability to work well with others and work independently
Strong written and verbal communication skills
Yardi expertise preferred
Tax credit and/or bonded experience preferred
Certificates, Licenses, Registrations Current driver's license. ARM or CAM preferred.
Other Skills and Abilities Knowledge of Residential Property Management.
Benefits Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Location Buckroe Pointe
Working Hours Weekend hours: Saturdays 10AM - 5PM
Seniority level Entry level
Employment type Full‑time
Job function Sales and Management
Equal Opportunity Employer. Drug‑Free Workplace.
#J-18808-Ljbffr