Amazon
Job Description
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since its founding in 1995, Amazon has significantly expanded its product offerings, international sites, and worldwide network of fulfillment and customer service centers. The Senior Maintenance Manager (Sr. MM) will lead our site‑based maintenance team, which includes a Maintenance Manager, Area Maintenance Managers, and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibility is to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast‑paced, dynamic work environment.
Key Responsibilities
Provide leadership, mentor and manage site‑based Maintenance Managers and Area Maintenance Managers in Amazon’s North American Fulfillment Network.
Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
Develop and implement Reliability plans that support increasing the uptime of the facility.
Drive maintenance best practices: Innovate, document, improve work methods, standardize, provide a safe work environment and enforce safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers’ experience.
Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI and other analytical techniques.
Provide oversight for budget development and execution, and capital planning.
Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.
Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
Leverage the entire maintenance team for the benefit of the North American network.
Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
Provide Fulfillment Center General Managers with visibility over the conduct of maintenance in their fulfillment centers.
Recruit, interview, and hire bar‑raising talent in the Maintenance Manager and Maintenance Area Manager roles.
Help create a world‑class Maintenance organization.
Basic Qualifications
10+ years of managing large complex facility organizations.
7+ years of senior management and leadership responsibilities.
BS in Industrial or Mechanical Engineering or related discipline, or equivalent experience.
Previous corporate and/or regional Maintenance roles leading 80 or more employees, including salaried employees.
Experience leading change and maintenance teams in multiple site environments.
7+ years’ experience managing employees and their performance.
Preferred Qualifications
Strong communication, team‑building, and influencing skills.
Thrives in a fast‑paced, dynamic environment, with high expectations.
Proficient data analyst and new process developer/adapter.
Self‑starter with evidence of driving goals with minimal day‑to‑day supervision.
Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
Strong knowledge and experience with major MHE integrators.
Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
Professional Engineering registration a plus.
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job ID: A3017551
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Key Responsibilities
Provide leadership, mentor and manage site‑based Maintenance Managers and Area Maintenance Managers in Amazon’s North American Fulfillment Network.
Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
Develop and implement Reliability plans that support increasing the uptime of the facility.
Drive maintenance best practices: Innovate, document, improve work methods, standardize, provide a safe work environment and enforce safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers’ experience.
Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI and other analytical techniques.
Provide oversight for budget development and execution, and capital planning.
Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.
Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
Leverage the entire maintenance team for the benefit of the North American network.
Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
Provide Fulfillment Center General Managers with visibility over the conduct of maintenance in their fulfillment centers.
Recruit, interview, and hire bar‑raising talent in the Maintenance Manager and Maintenance Area Manager roles.
Help create a world‑class Maintenance organization.
Basic Qualifications
10+ years of managing large complex facility organizations.
7+ years of senior management and leadership responsibilities.
BS in Industrial or Mechanical Engineering or related discipline, or equivalent experience.
Previous corporate and/or regional Maintenance roles leading 80 or more employees, including salaried employees.
Experience leading change and maintenance teams in multiple site environments.
7+ years’ experience managing employees and their performance.
Preferred Qualifications
Strong communication, team‑building, and influencing skills.
Thrives in a fast‑paced, dynamic environment, with high expectations.
Proficient data analyst and new process developer/adapter.
Self‑starter with evidence of driving goals with minimal day‑to‑day supervision.
Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
Strong knowledge and experience with major MHE integrators.
Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
Professional Engineering registration a plus.
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job ID: A3017551
#J-18808-Ljbffr