Alliant International University
Recruitment and Engagement Specialist
Alliant International University, Phoenix, Arizona, United States
Recruitment and Engagement Specialist
Alliant International University
The Recruitment and Engagement Specialist, under the general direction of the Admissions Manager, will recruit for and administer admissions processes for nursing degree programs. The incumbent is responsible for managing inquiries and proactively contacting prospective students via telephone, email, and text, as well as conducting student interviews to assess program fit and readiness.
In addition to these core recruitment activities, the Specialist will plan, organize, and host open houses, campus tours, and information sessions designed to showcase the nursing programs to prospective students and their families. The role also includes coordinating and participating in community awareness events, college fairs, and partnership activities to enhance program visibility and build connections with local schools, healthcare organizations, and community groups.
This position requires strong communication skills, an ability to engage diverse audiences, and a commitment to supporting prospective nursing students from initial inquiry through enrollment. The Specialist will collaborate closely with colleagues in admissions, marketing, and academic departments to ensure consistent messaging and a welcoming experience for all prospective students.
Salary and Benefits Salary Range:
$28.20 per hour ($55,000 annualized), Full-time 37.5 hour work week
Benefits:
401K, Health Insurance, Dental Insurance, Vision Insurance, Health Care & Dependent Care Flexible Spending Accounts
Minimum Qualifications
Education:
Bachelor's Degree from an accredited four-year college or university. Master’s degree preferred.
Experience:
Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience.
Skills:
Proficient computer skills with Microsoft Office applications (Word & Excel)
Familiarity with CARS, CX integrated database or equivalent databases
Excellent written and verbal communication with diverse audiences
Sensitivity to cultural diversity and ability to interact effectively with people of all ages and backgrounds
Strong multi-tasking, organizational, and deadline management skills
High degree of multicultural and international competency
Team player, motivated, focused and results oriented
Discretion and tact in all interpersonal contacts, maintaining confidentiality
Ability to handle high stress and remain optimistic, positive, supportive
High accuracy and attention to detail
Duties & Responsibilities
Build and maintain relationships with prospective and continuing students, internal stakeholders, and external partners
Manage the admissions applications process and coordinate communication between parties
Provide counseling and customer service to prospective students via phone, email, text, and campus visits
Respond promptly to new inquiries and follow communication strategy
Demonstrate thorough program knowledge and communicate offerings effectively
Maintain communication with applicants throughout the process, tracking all interactions using Salesforce and CampusNexus (CNS)
Support a customer‑centered environment that meets prospective students’ needs and delivers timely service
Collaborate with marketing, admissions, partnership development, and academic leadership to support lead generation strategies
Organize and present program information at events such as open houses, webinars, and community college visits
Collect testimonials, quotes, and reviews during events and use them with marketing to ensure authentic, diverse content
Perform other related tasks as required
Employment Details
Location:
Phoenix Campus
Work Hours:
Standard office hours with ability to work evenings and weekends as needed
Travel:
Up to 25% of the time
Employment Type:
Full-time
Seniority Level:
Associate
#J-18808-Ljbffr
The Recruitment and Engagement Specialist, under the general direction of the Admissions Manager, will recruit for and administer admissions processes for nursing degree programs. The incumbent is responsible for managing inquiries and proactively contacting prospective students via telephone, email, and text, as well as conducting student interviews to assess program fit and readiness.
In addition to these core recruitment activities, the Specialist will plan, organize, and host open houses, campus tours, and information sessions designed to showcase the nursing programs to prospective students and their families. The role also includes coordinating and participating in community awareness events, college fairs, and partnership activities to enhance program visibility and build connections with local schools, healthcare organizations, and community groups.
This position requires strong communication skills, an ability to engage diverse audiences, and a commitment to supporting prospective nursing students from initial inquiry through enrollment. The Specialist will collaborate closely with colleagues in admissions, marketing, and academic departments to ensure consistent messaging and a welcoming experience for all prospective students.
Salary and Benefits Salary Range:
$28.20 per hour ($55,000 annualized), Full-time 37.5 hour work week
Benefits:
401K, Health Insurance, Dental Insurance, Vision Insurance, Health Care & Dependent Care Flexible Spending Accounts
Minimum Qualifications
Education:
Bachelor's Degree from an accredited four-year college or university. Master’s degree preferred.
Experience:
Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience.
Skills:
Proficient computer skills with Microsoft Office applications (Word & Excel)
Familiarity with CARS, CX integrated database or equivalent databases
Excellent written and verbal communication with diverse audiences
Sensitivity to cultural diversity and ability to interact effectively with people of all ages and backgrounds
Strong multi-tasking, organizational, and deadline management skills
High degree of multicultural and international competency
Team player, motivated, focused and results oriented
Discretion and tact in all interpersonal contacts, maintaining confidentiality
Ability to handle high stress and remain optimistic, positive, supportive
High accuracy and attention to detail
Duties & Responsibilities
Build and maintain relationships with prospective and continuing students, internal stakeholders, and external partners
Manage the admissions applications process and coordinate communication between parties
Provide counseling and customer service to prospective students via phone, email, text, and campus visits
Respond promptly to new inquiries and follow communication strategy
Demonstrate thorough program knowledge and communicate offerings effectively
Maintain communication with applicants throughout the process, tracking all interactions using Salesforce and CampusNexus (CNS)
Support a customer‑centered environment that meets prospective students’ needs and delivers timely service
Collaborate with marketing, admissions, partnership development, and academic leadership to support lead generation strategies
Organize and present program information at events such as open houses, webinars, and community college visits
Collect testimonials, quotes, and reviews during events and use them with marketing to ensure authentic, diverse content
Perform other related tasks as required
Employment Details
Location:
Phoenix Campus
Work Hours:
Standard office hours with ability to work evenings and weekends as needed
Travel:
Up to 25% of the time
Employment Type:
Full-time
Seniority Level:
Associate
#J-18808-Ljbffr