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Mariner Finance

Consumer Loan Specialist

Mariner Finance, Lake City, Florida, United States, 32024

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Consumer Loan Specialist

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Mariner Finance .

Responsibilities

Handles inbound customer support calls.

Manages outbound sales and collection calls.

Contacts customers with past due balances to offer possible solutions and resolve delinquency.

Completes full‑cycle credit loan application process.

Analyzes credit and financial information for current and potential customers.

Consistently achieves monthly sales goals related to company products and services.

Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.

Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.

May perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.

Qualifications

1+ years of experience in a sales position.

High school diploma; bachelor’s degree preferred.

Highly motivated individual with an interest in the consumer finance industry.

Capable of creating and sustaining individual sales goals.

Excellent written and verbal communication skills.

Ability to use various technologies and quickly learn new programs.

Complete functions in a timely manner while maintaining accuracy.

Must be able to obtain any essential licenses required by the state.

Incentives

Competitive hourly base with monthly bonus structure.

Health, dental, and vision insurance.

401(k) and company matching.

11 public holidays and 15 days PTO.

Education assistance program.

Compensation Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.

Hours of Work

Full‑time, non‑exempt (40 hours per week).

Saturday hours required seasonally and as business needs require.

Work schedule may change to address business needs; hours will depend on the time zone serviced.

Benefits

Health insurance (HSA, FSA, Dependent Care FSA).

Vision insurance.

Dental insurance.

Company‑paid basics: Life, Long‑Term Disability, AD&D.

Voluntary worksite benefits: Accident, Critical Illness, Hospital Indemnity, Short‑Term Disability, Supplemental Life, Supplemental AD&D.

401(k) with company matching.

Paid Time Off: full‑time employees accrue a minimum of 120 hours per year.

11 paid holidays.

FMLA.

Employee Assistance Program (EAP).

Paid parental leave.

Referral incentives.

Education assistance program.

Complimentary FIMC membership plan.

Access to industry‑specific training programs.

Possible additional benefits: relocation assistance, debt assistance, cell‑phone reimbursement, travel/auto reimbursement.

Physical Demands Employee is required to sit for extended periods, reach with hands and arms, operate computer and phone systems, talk or hear, and occasionally move about. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities: close vision and ability to adjust focus.

Equal Opportunity Employer Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employees must be able to perform the essential duties of this position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties, absent undue hardship. Drug/Alcohol/Smoke‑free workplace.

Incumbent will be required to travel to the office and may need to visit client sites per business need.

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