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Process Street, Inc.

Remote Junior SaaS Support Specialist

Process Street, Inc., Jackson, Mississippi, United States

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A technology company is seeking a Junior Customer Support Specialist to provide support via phone, email, and chat. The ideal candidate has 1-2 years of customer service experience, preferably in SaaS, and excellent English communication skills. The role includes advising customers, tracking interactions in Salesforce, and contributing to the knowledge base. Benefits include unlimited PTO and health insurance. #J-18808-Ljbffr