Heartland Security Insurance Group
Commercial Insurance Sales Representative
Heartland Security Insurance Group, Austin, Texas, us, 78716
Commercial Insurance Sales Producer
About Us
At Heartland, we are focused on results, not corporate politics. We foster a harmonious work environment where associates feel like family and want to have fun at work. We are hard‑working but not at the expense of our families. You will find an entrepreneurial environment where we take the time to educate, coach, and lead employees into further opportunities within the company. We strive to give all associates a good work‑life balance and welcome people into our environment. We want our employees to feel like part of our family, not just a number.
Heartland recognizes the importance of a quality benefits package. Our generous benefit package includes, but is not limited to, Paid Time Off, Health Insurance, Life Insurance, Long‑Term Disability, Employee Assistance Program, and two retirement plans.
Primary Responsibility
To solicit new business accounts and maintain existing commercial accounts to enhance agency profitability in accordance with the objectives set forth in the agency business plan and agency policies and procedures.
Essential Functions & Responsibilities
Solicit new commercial accounts in order to meet new business production goals set forth annually by the Sales Manager.
Follow agency directives and develop a profitable book of business.
Maintain existing customers by providing an excellent level of customer service.
Stay informed of industry developments through review of trade press and by attending company training and sales meetings.
Promote the agency and insurance industry in the community.
Pursue a program for personal and professional development. Perform other specific duties and projects as assigned by Sales Manager.
Improve insurance company relationships through company contacts. Serve clients as a trusted advisor and provide insurance counsel as appropriate or required by client.
Quotation of new or renewal business – utilize qualified staff in the process of quoting.
Customer service – assist in handling customer service issues.
New Business Credit Procedures
The Account Executive is 100% responsible for collecting the initial premium on the account, defined as either the entire premium if paid annually or the deposit premium and signed premium finance note. The premium must be collected prior to binding. Payment is due by the effective date of the policy. If payment is not received within 15 days, an A.N.O.C. will be issued. The only exception is a signed authorization by the President.
Renewal Credit Procedures
The Account Executive is 100% responsible for obtaining the annual premium or the deposit and signed premium finance note for all renewals. These funds should be binder‑billed 15 days prior to inception. An A.N.O.C. will be issued if the premiums are not collected within 15 days. No renewal will be granted to a customer with a past‑due balance.
Surplus Line Coverage
No surplus lines coverage will be bound without the collection of premium. If the Account Executive does so, they are 100% responsible for any bad debts incurred.
Quotations of New or Renewal Business
It is mandatory to attach an HHC credit document showing the annual premium amount or deposit for premium‑financed policies. The HHC credit procedures should be discussed as part of the quote.
Endorsements, Installments & Reports
All endorsement, installment, and reporting premiums are due upon receipt by the insured. The accounting department is responsible for collection of these premiums. An A.N.O.C. will be issued after 15 days if payment is not received.
Responsibility of Bad Debts
The Account Executive is 100% responsible for bad debts related to deposit or annual premiums on both renewal and new business. The accounting department is responsible for collection of all accounts receivable. The Account Executive has no authority to extend coverage without written authorization of the President.
Required Qualifications
High School Diploma
At least 5 years of sales experience
High degree of self‑discipline and motivation
Excellent communication skills, oral and written
Technical education (CIC, CPCU, company courses) helpful; willingness to continue education essential
Well‑groomed and neat appearance essential
Holds required and appropriate insurance agent’s license
Above average organization and time management skills
Must be licensed driver in compliance with agency’s requirement regarding motor vehicle record
Preferred Qualifications
College degree in Risk Management and Insurance, Business or related field
Holds a CIC or CPCU designation
Knowledge of employee benefits sales techniques
Ability to multitask multiple priorities
Proficient in Microsoft Office Suite
Ability to work well with others
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries: Insurance
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At Heartland, we are focused on results, not corporate politics. We foster a harmonious work environment where associates feel like family and want to have fun at work. We are hard‑working but not at the expense of our families. You will find an entrepreneurial environment where we take the time to educate, coach, and lead employees into further opportunities within the company. We strive to give all associates a good work‑life balance and welcome people into our environment. We want our employees to feel like part of our family, not just a number.
Heartland recognizes the importance of a quality benefits package. Our generous benefit package includes, but is not limited to, Paid Time Off, Health Insurance, Life Insurance, Long‑Term Disability, Employee Assistance Program, and two retirement plans.
Primary Responsibility
To solicit new business accounts and maintain existing commercial accounts to enhance agency profitability in accordance with the objectives set forth in the agency business plan and agency policies and procedures.
Essential Functions & Responsibilities
Solicit new commercial accounts in order to meet new business production goals set forth annually by the Sales Manager.
Follow agency directives and develop a profitable book of business.
Maintain existing customers by providing an excellent level of customer service.
Stay informed of industry developments through review of trade press and by attending company training and sales meetings.
Promote the agency and insurance industry in the community.
Pursue a program for personal and professional development. Perform other specific duties and projects as assigned by Sales Manager.
Improve insurance company relationships through company contacts. Serve clients as a trusted advisor and provide insurance counsel as appropriate or required by client.
Quotation of new or renewal business – utilize qualified staff in the process of quoting.
Customer service – assist in handling customer service issues.
New Business Credit Procedures
The Account Executive is 100% responsible for collecting the initial premium on the account, defined as either the entire premium if paid annually or the deposit premium and signed premium finance note. The premium must be collected prior to binding. Payment is due by the effective date of the policy. If payment is not received within 15 days, an A.N.O.C. will be issued. The only exception is a signed authorization by the President.
Renewal Credit Procedures
The Account Executive is 100% responsible for obtaining the annual premium or the deposit and signed premium finance note for all renewals. These funds should be binder‑billed 15 days prior to inception. An A.N.O.C. will be issued if the premiums are not collected within 15 days. No renewal will be granted to a customer with a past‑due balance.
Surplus Line Coverage
No surplus lines coverage will be bound without the collection of premium. If the Account Executive does so, they are 100% responsible for any bad debts incurred.
Quotations of New or Renewal Business
It is mandatory to attach an HHC credit document showing the annual premium amount or deposit for premium‑financed policies. The HHC credit procedures should be discussed as part of the quote.
Endorsements, Installments & Reports
All endorsement, installment, and reporting premiums are due upon receipt by the insured. The accounting department is responsible for collection of these premiums. An A.N.O.C. will be issued after 15 days if payment is not received.
Responsibility of Bad Debts
The Account Executive is 100% responsible for bad debts related to deposit or annual premiums on both renewal and new business. The accounting department is responsible for collection of all accounts receivable. The Account Executive has no authority to extend coverage without written authorization of the President.
Required Qualifications
High School Diploma
At least 5 years of sales experience
High degree of self‑discipline and motivation
Excellent communication skills, oral and written
Technical education (CIC, CPCU, company courses) helpful; willingness to continue education essential
Well‑groomed and neat appearance essential
Holds required and appropriate insurance agent’s license
Above average organization and time management skills
Must be licensed driver in compliance with agency’s requirement regarding motor vehicle record
Preferred Qualifications
College degree in Risk Management and Insurance, Business or related field
Holds a CIC or CPCU designation
Knowledge of employee benefits sales techniques
Ability to multitask multiple priorities
Proficient in Microsoft Office Suite
Ability to work well with others
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries: Insurance
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