WaFd Bank
Personal Banker
USD $20.19/hr. - USD $28.03/hr.
WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is
Love What You Do...Make A Difference!
The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values.
Responsibilities
Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
Open new accounts, discuss and refer or originate loans, and onboard new clients.
Introduce and demonstrate digital and self-service options to clients.
Communicate clearly with staff and clients verbally, over the phone, and via video chat.
Comfortable functioning as a concierge or greeter.
Make out-of-office calls to businesses, community organizations, and referral sources.
Develop competencies and certifications/registration necessary to support branch performance goals.
Proactively accept initiatives and assignments.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Education, Skills, and Training
High school diploma or approved equivalent.
Good math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
Well‑developed smartphone and digital channel skills.
Must have excellent organizational and analytical skills and superior written and oral communication skills.
Ability to demonstrate how to use automated technology to teach clients self‑service skills.
Must have valid driver’s licence, satisfactory transportation, and adequate insurance coverage.
Experience
Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programmes
Generous 7% 401(k) employer matching*
Paid parental leave
Life and AD&DD insurance
Long‑term disability
Tuition reimbursement
Employee assistance programmes
Pre‑tax health and dependent‑care spending plans
Additional Information We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, colour, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability. We comply with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans Readjustment Assistance Act of 1974, and the Immigration Reform and Control Act of 1986. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.
EEO Policy Statement – WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal – click here for more information
California Consumer Privacy Act – CCPA 2025
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Banking
#J-18808-Ljbffr
WaFd Bank is hiring a Personal Banker. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is
Love What You Do...Make A Difference!
The role of the Personal Banker is to assist clients with both personal and business banking solutions that improve their financial health and to reach their goals. A Personal Banker is creative and can “think outside the box” to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values.
Responsibilities
Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
Open new accounts, discuss and refer or originate loans, and onboard new clients.
Introduce and demonstrate digital and self-service options to clients.
Communicate clearly with staff and clients verbally, over the phone, and via video chat.
Comfortable functioning as a concierge or greeter.
Make out-of-office calls to businesses, community organizations, and referral sources.
Develop competencies and certifications/registration necessary to support branch performance goals.
Proactively accept initiatives and assignments.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Education, Skills, and Training
High school diploma or approved equivalent.
Good math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook.
Well‑developed smartphone and digital channel skills.
Must have excellent organizational and analytical skills and superior written and oral communication skills.
Ability to demonstrate how to use automated technology to teach clients self‑service skills.
Must have valid driver’s licence, satisfactory transportation, and adequate insurance coverage.
Experience
Prior banking experience, including familiarity with lending, previous work in retail, consumer service delivery, or client relation.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programmes
Generous 7% 401(k) employer matching*
Paid parental leave
Life and AD&DD insurance
Long‑term disability
Tuition reimbursement
Employee assistance programmes
Pre‑tax health and dependent‑care spending plans
Additional Information We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, colour, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability. We comply with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans Readjustment Assistance Act of 1974, and the Immigration Reform and Control Act of 1986. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.
EEO Policy Statement – WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal – click here for more information
California Consumer Privacy Act – CCPA 2025
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Finance and Sales
Banking
#J-18808-Ljbffr