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United Wholesale Mortgage

Servicing Cash Analyst

United Wholesale Mortgage, Pontiac, Michigan, United States, 48340

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The Cash Analyst is responsible for ensuring accurate and timely reconciliation of custodial and non-custodial bank accounts related to mortgage servicing. This role plays a critical part in maintaining the integrity of financial records by identifying, investigating, and resolving cash discrepancies related to mortgage payments, investor remittances, escrow transactions, and other servicing activities.

What You Will Be Doing

Perform daily, weekly, and monthly reconciliations of mortgage-related bank accounts (e.g., P&I, T&I, suspense accounts).

Investigate and resolve variances between servicing system records and bank statements.

Collaborate with internal departments such as Accounting, Treasury, Investor Reporting, and Loan Servicing to resolve reconciling items.

Monitor and maintain general ledger entries related to cash activities.

Ensure compliance with investor (Fannie Mae, Freddie Mac, FHA, etc.) and regulatory requirements regarding account reconciliation.

Prepare reconciliation reports and documentation for internal audit and regulatory review.

Escalate unresolved discrepancies promptly and follow through to resolution.

Support month-end and year-end close processes by providing accurate account statuses and required documentation.

Recommend process improvements and assist in automation initiatives to improve efficiency and accuracy.

Must-Have Qualifications

Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent work experience)

2+ years of experience in mortgage servicing or financial services, with a focus on cash management or reconciliation

Strong knowledge of mortgage servicing systems (e.g., MSP, LoanServ, Black Knight)

Experience with bank reconciliation software and Excel (VLOOKUP, pivot tables, etc.)

Excellent analytical and problem-solving skills

High attention to detail and organizational skills

Strong written and verbal communication skills

Nice To Have Qualifications

Experience with custodial account requirements for FNMA, FHLMC, GNMA, or private investors

Familiarity with regulatory guidelines from CFPB, OCC, or HUD

Experience with reconciliation automation tools or scripting is a plus

THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More Reasons You’ll Love Working Here Include

Paid Time Off (PTO) after just 30 days

Additional parental and maternity leave benefits after 12 months

Adoption reimbursement program

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insurance

401k with employer match

Mortgage discount and area business discounts

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court

Wellness area, including an in-house primary‑care physician’s office, full‑time massage therapist and hair salon

Gourmet cafeteria featuring homemade breakfast and lunch

Convenience store featuring healthy grab‑and‑go snacks

In‑house Starbucks and Dunkin

Indoor/outdoor café with Wi‑Fi

DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job‑related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at‑will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

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