Midwest Family Group
Property Casualty Insurance Service Representative
Fully Remote • Urbandale, IA
Full-time
Midwest Family Mutual is a regional carrier operating in 23 states offering a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self‑motivated, energetic and experienced service representative.
This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates must have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the IA office as requested.
Job Functions and Responsibilities
Process Personal and Commercial lines endorsements
Complete claims and underwriting clerical functions as assigned
Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
Process renewals for Commercial lines accounts
Review property inspections and building cost estimators
Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
Use appropriate judgment in upward communication regarding department and/or customer concerns
Additional duties and responsibilities as assigned
Qualifications/Requirements
2+ years of property/casualty experience required
Understanding and knowledge of personal and commercial policies
Strong written and verbal communication skills
Ability to work independently and be self‑motivated
Good Interpersonal Skills
Strong organizational skills and attention to detail
Good Analytical Skills
Proficient with MS Office products
Access to High-Speed Internet and home office space is required
Education/Training/Experience
High school diploma or GED
Previous claims or underwriting assistant experience a plus
Insurance Education is a plus – i.e. INS, CPCU, CIC, AU
#J-18808-Ljbffr
Full-time
Midwest Family Mutual is a regional carrier operating in 23 states offering a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self‑motivated, energetic and experienced service representative.
This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates must have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the IA office as requested.
Job Functions and Responsibilities
Process Personal and Commercial lines endorsements
Complete claims and underwriting clerical functions as assigned
Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
Process renewals for Commercial lines accounts
Review property inspections and building cost estimators
Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
Use appropriate judgment in upward communication regarding department and/or customer concerns
Additional duties and responsibilities as assigned
Qualifications/Requirements
2+ years of property/casualty experience required
Understanding and knowledge of personal and commercial policies
Strong written and verbal communication skills
Ability to work independently and be self‑motivated
Good Interpersonal Skills
Strong organizational skills and attention to detail
Good Analytical Skills
Proficient with MS Office products
Access to High-Speed Internet and home office space is required
Education/Training/Experience
High school diploma or GED
Previous claims or underwriting assistant experience a plus
Insurance Education is a plus – i.e. INS, CPCU, CIC, AU
#J-18808-Ljbffr