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First Citizens Bank

Hybrid Banking CSR - Bilingual (Spanish)

First Citizens Bank, Phoenix, Arizona, United States, 85003

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A financial institution is seeking a Customer Service Representative I for hybrid positions in Phoenix, AZ. Candidates will manage banking inquiries, provide support via inbound calls and chat, and resolve client concerns. Responsibilities include identifying cross-sell opportunities and maintaining confidentiality. Basic qualifications include a high school diploma or GED, one year of customer service experience, strong communication skills, and professionalism in interactions. Bilingual skills in Spanish are a plus. Full-time opportunities offer stability in the financial services industry. #J-18808-Ljbffr