Customer Experience & Inside Sales Lead

A dynamic manufacturing company in Maumee, OH is seeking a Customer Excellence Specialist to enhance customer service and lead improvement initiatives. The ideal candidate will have 3-5 years of B2B customer service experience and must excel in communication and problem-solving. You will interact with various departments, ensuring a high-quality customer journey. The role involves tracking customer metrics and resolving issues promptly, fostering excellent customer relationships while supporting sales efforts. #J-18808-Ljbffr