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DEX Imaging

Administrative Contract Billing Specialist

DEX Imaging, Tampa, Florida, us, 33646

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Administrative Contract Billing Specialist Apply for the Administrative Contract Billing Specialist role at DEX Imaging.

Tampa, FL | $65,000.00-$70,000.00

About The Role Are you detail-driven, organized, and great at keeping things running smoothly behind the scenes? As an Administrative Contract Billing Specialist, you’ll play a key role in managing customer contracts from setup to renewal. You’ll be the go-to person for accuracy, timeliness, and answering contract-related questions, helping ensure our customers and internal teams always have what they need.

What You’ll Be Doing

Set up customer contracts quickly and accurately after orders are invoiced

Manage contract renewals to ensure everything stays current and error-free

Keep recurring contract records accurate and well maintained

Review renewal reports regularly to prevent delinquent or incorrect meter processing

Make sure accounts are never suspended or expired for more than 15 days

Respond promptly to contract-related emails and voicemails

Process contract updates, including credits and debits

Coordinate machine relocations and handle incoming ITT requests

Provide clear information on cancellations, termination fees, and contract terms

Spot issues early and escalates when needed

Follow all safety policies and procedures

Jump in on additional projects and tasks to support the team

Who You’ll Work With

Reports to the Area Admin Manager

This role does not include direct people management responsibilities

What Will Help You Succeed

Strong attention to detail and high data-entry accuracy

Excellent time-management and organizational skills

Ability to balance multiple tasks and meet deadlines

Clear, professional communication skills, written and verbal

Comfortable working independently and collaborating with a team

Basic math skills

Experience with E-Automate is a plus

Working knowledge of Microsoft Office (Outlook, Word, Excel)

Education & Experience

High school diploma or equivalent required

At least 1 year of experience in data entry, order entry, or a related office role

Customer service experience is a plus

DISCLAIMER The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individuals with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

Seniority level Entry level

Employment type Contract

Job function Accounting/Auditing and Finance

Industries Retail Office Equipment and IT Services and IT Consulting

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