Ocean Blue Solutions Inc
Help Desk Analyst - Onsite, OH
Ocean Blue Solutions Inc, Columbus, Ohio, United States, 43224
Overview
Help Desk Analyst - Onsite, OH
role at
Ocean Blue Solutions Inc .
On Site Position; 3-month contract with the possibility of extension, 373 S High St, Columbus, OH 43215.
FCDC is seeking a Help Desk Contractor to join our team.
Responsibilities
Assign rights to applications.
Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
Deletion and disabling of users.
Regularly scheduled cleanup of accounts.
Remediation of issues related to user accounts.
Management of secondary accounts and privileged access accounts.
Solid technical background with service desk and desktop support
Basic understanding of the operations of the Active Directory.
Basic understanding and operations of Outlook.
Should be able to impact day one of this project.
Basic endpoint deployment knowledge.
Configuration of new device procurements
Deliveries of new procurements
E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
Basic understanding of and operation of ITSM
Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment.
Qualifications
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Additional details
Submission Due Date: 07/28/2025
Client: State of Ohio
U.S. citizen or a green card holder
#J-18808-Ljbffr
role at
Ocean Blue Solutions Inc .
On Site Position; 3-month contract with the possibility of extension, 373 S High St, Columbus, OH 43215.
FCDC is seeking a Help Desk Contractor to join our team.
Responsibilities
Assign rights to applications.
Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
Deletion and disabling of users.
Regularly scheduled cleanup of accounts.
Remediation of issues related to user accounts.
Management of secondary accounts and privileged access accounts.
Solid technical background with service desk and desktop support
Basic understanding of the operations of the Active Directory.
Basic understanding and operations of Outlook.
Should be able to impact day one of this project.
Basic endpoint deployment knowledge.
Configuration of new device procurements
Deliveries of new procurements
E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
Basic understanding of and operation of ITSM
Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager, senior-level management, Enterprise IT, and related team members. This may include a hands-on technical assessment.
Qualifications
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Additional details
Submission Due Date: 07/28/2025
Client: State of Ohio
U.S. citizen or a green card holder
#J-18808-Ljbffr