Customer Escalations Lead — Mortgage Support

A leading mortgage services company is seeking a De-Escalations Manager in Greenville, SC to manage homeowner escalations and ensure customer satisfaction. This role requires strong communication skills, analytical abilities, and a customer-centric approach. The ideal candidate will have over 5 years of industry experience and excel in resolving customer issues efficiently. This position also involves providing feedback to improve customer service processes. Interested candidates may apply for this full-time position. #J-18808-Ljbffr