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Methodist Health System

SR HELP DESK ANALYST

Methodist Health System, Dallas, Texas, United States, 75215

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Hours of Work:

9p - 730a

Days Of Week:

Wednesday - Saturday

Work Shift:

8X5 Day (United States of America)

Job Description:

In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Sr Help Desk Analyst responds to telephone calls, emails and personnel requests for technical support and provides support to end users on a variety of issues.

Your Job Requirements:

High school Diploma or Equivalent required.

Your Job Responsibilities:

Communicate clearly and openly

Build relationships to promote a collaborative environment

Be accountable for your performance

Always look for ways to improve the patient experience

Take initiative for your professional growth

Be engaged and eager to build a winning team

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

TIME magazine Best Companies for Future Leaders, 2025

Great Place to Work® Certified™, 2025

Glassdoor Best Places to Work, 2025

PressGaney HX Pinnacle of Excellence Award, 2024

PressGaney HX Guardian of Excellence Award, 2024

PressGaney HX Health System of the Year, 2024

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