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Gni Inc

Tier 1 IT Help Desk Pro — Fast, Friendly Support

Gni Inc, Albuquerque, New Mexico, United States

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A technology service provider in New Mexico seeks a Help Desk Tech to provide Tier 1 support. The role involves answering user calls, managing help desk tickets, and working collaboratively in a fast-paced environment. Applicants should have strong critical thinking skills and relevant certifications such as DoD 8570 IAT-II + CE. A government consulting background and Secret clearance are preferred. The position offers an opportunity to work in a dynamic team setting with a focus on customer satisfaction. #J-18808-Ljbffr