SunSource
Customer Service And Sales Support
Responsible for all aspects of customer service and sales support. -Create new orders in internal systems as required. -Initial quotes, process approvals, shippers and invoice requests according to priority. -Ensure all pertinent information is captured and entered into ERP. -Interface with Operations to expedite/prioritize delivery scheduling of services. -Interface with Customers, Sales, Operations and Shipping/Receiving to resolve issues and answer questions. -Review and manage workflow schedules to proactively manage open orders. -Knowledge of Microsoft Office Products (Excel, Word, Outlook, etc.) -Ability to multitask -Minimum High School diploma or equivalent
Responsible for all aspects of customer service and sales support. -Create new orders in internal systems as required. -Initial quotes, process approvals, shippers and invoice requests according to priority. -Ensure all pertinent information is captured and entered into ERP. -Interface with Operations to expedite/prioritize delivery scheduling of services. -Interface with Customers, Sales, Operations and Shipping/Receiving to resolve issues and answer questions. -Review and manage workflow schedules to proactively manage open orders. -Knowledge of Microsoft Office Products (Excel, Word, Outlook, etc.) -Ability to multitask -Minimum High School diploma or equivalent